Summary
Overview
Work History
Education
Skills
Languages
Timeline
background-images

Laisha N Garcia Jaquez

Odessa,TX

Summary

Dynamic and reliable professional with extensive experience in customer service at La Hacienda Event Center. Proven expertise in cash handling and food safety, consistently enhancing customer satisfaction through effective communication and adaptability. Recognized for maintaining organized workspaces and fostering positive relationships with clients, ensuring repeat business and a welcoming atmosphere.

Overview

6
6
years of professional experience

Work History

Food Server

Ocho80
10.2023 - Current
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Cultivated warm relationships with regular customers.
  • Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
  • Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.

Tool Room Attendant

VRC Enterprises
11.2022 - 09.2023
  • Implemented a color-coding system to differentiate between similar tools, simplifying identification and reducing the potential for errors during project execution.
  • Streamlined work processes, updating the tool room layout for increased efficiency and ease of access.
  • Maintained a clean and organized workspace, ensuring compliance with company standards and regulations.
  • Collaborated with team members to identify necessary tools for projects, ensuring timely availability.
  • Assisted in reducing project delays by promptly fulfilling tool requests from various departments.
  • Improved tool organization and accessibility by implementing a comprehensive inventory system.
  • Kept inventory of hand tools and gauges calibrated for use.

Welder Helper

VRC Enterprises
04.2022 - 10.2022
  • Fetched materials, equipment, and tools for welding professionals.
  • Removed trash and excess materials to clean up work areas.
  • Supported welders with precise measurements, cutting, and fitting of metal components for accurate assembly.
  • Prepared welding equipment to perform advanced welding work.
  • Contributed to on-time project completion by efficiently organizing materials and maintaining a clean work area.
  • Kept positive attitude focused on learning new processes and techniques.
  • Maintained tools and equipment in good working condition.

Office Assistant

La Hacienda Event Center
12.2021 - 03.2022
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Utilized office management software to record and track customer information.

Bartender

La Hacienda Event Center
09.2021 - 12.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Drive-Thru Cashier

Super Pollo
06.2019 - 09.2021
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Demonstrated excellent customer service skills to increase customer satisfaction.
  • Developed strong communication skills while interacting with diverse clientele daily.
  • Cross-trained in other areas of restaurant to provide additional support during busy periods.

Education

High School Diploma -

Odessa High School
Odessa, TX
05.2019

Skills

  • Cash handling
  • Food handling
  • Professional attitude
  • Order taking
  • Adaptable and flexible
  • Reliable and responsible
  • Ability to lift 30 pounds
  • Sales expertise
  • Reservations management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Food Server

Ocho80
10.2023 - Current

Tool Room Attendant

VRC Enterprises
11.2022 - 09.2023

Welder Helper

VRC Enterprises
04.2022 - 10.2022

Office Assistant

La Hacienda Event Center
12.2021 - 03.2022

Bartender

La Hacienda Event Center
09.2021 - 12.2021

Drive-Thru Cashier

Super Pollo
06.2019 - 09.2021

High School Diploma -

Odessa High School

Similar Profiles

CREATE PROFILE