Successfully established SDWAN infrastructure across multiple clinics in Palo Alto, leading to improved network connectivity.
Successfully established VPN connectivity to more than 2000 staff members using Global protect
Provided tech support and troubleshooting for network issues across 120+ locations.
Implemented deployment of new sites using Cisco Meraki.
Project lead responsible for implementing 802.1X authentication across the entire hospital network.
Network Administrator
SAAED for Traffic Systems
Abu Dhabi, UAE
06.2017 - 01.2022
Led network infrastructure deployment for new locations
Led the transition to remote work during the COVID-19 pandemic by configuring remote access SSL VPN with Sophos Connect client and Avaya phone client, providing employees with necessary network resources.
Efficiently reduced expenses by constructing an IPsec tunnel using current network gears, eliminating the need for MPLS links.
Led tech refresh project upgrading end of life HP and Nortel switches to Extreme switches
Provided support for Avaya IP phones, Extreme wifi solution, and various other technologies.
IT Support Engineer
Injazat Data Systems
Abu Dhabi, UAE
02.2015 - 05.2017
Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
Collaborated with technical staff to establish goals and objectives for system improvements and upgrades.
Installed computers and other devices individually and across networks, testing connections to support proper functioning.
Used Active Directory to automate settings and changes to end-user computers, drive mappings and desktop configurations.
Environmental Services Housekeeper at Tampa General Hospital, St. Joseph's HospitalEnvironmental Services Housekeeper at Tampa General Hospital, St. Joseph's Hospital