Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Malaiya Gibson

Niceville

Summary

Dynamic professional with a strong background in customer service from Victoria's Secret, excelling in building relationships to drive repeat business. Proven teamwork and problem-solving skills as a Quality Assurance Inspector at 360 Blue, ensuring high-quality standards through effective communication and collaboration. Committed to enhancing customer experiences and operational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Victoria's Secret
04.2024 - 03.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Quality Assurance Inspector

360 Blue
06.2021 - 08.2023
  • Performed visual inspections and physical tests where appropriate.
  • Reported issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Communicated with team members about quality issues.


Education

Associate of Arts - General Studies

Northwest Florida State College
Niceville, FL
05-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Certification

  • ServSafe Food Handler Certification - National Restaurant Association.

Timeline

Sales Associate

Victoria's Secret
04.2024 - 03.2025

Quality Assurance Inspector

360 Blue
06.2021 - 08.2023

Associate of Arts - General Studies

Northwest Florida State College

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Malaiya Gibson