LAIYAH SERPAS
Van Nuys,CA
Summary
Compassionate registered nurse skilled in fast-paced environments, prioritizing patient needs and delivering high-quality patient-centered care. Strong communication abilities and a commitment to evidence-based clinical practice.
Overview
8
8
years of professional experience
Work History
Registered Nurse, Progressive Care Unit/Stepdown Registered Nurse
Providence Holy Cross Medical Center
Mission Hills, CA
01.2023 - Current
- Provided assessments, intricate medication regimens, monitored vital signs, and proficiently utilized advanced medical equipment in a critical care unit.
- Advocated for patient needs to an interdisciplinary team with effective communication, and implemented plans of care.
- Responded promptly to emergent situations by providing appropriate, life-saving interventions.
- Performed wound care, IVs, catheterizations, and other nursing procedures as needed.
- Educated patients and their families on treatments and medications, using comprehensible terminology.
- Supported implementation of evidence-based clinical practice for our progressive care unit.
Hospital Screener
St. Joseph Hospital Orange
02.2022 - 07.2022
- Verified visitor identifications, vaccination/recent negative Covid test status, and relation to the patient
- Coordinated with main lobby staff and the nurses regarding visitations
- Escorted visitors through the hospital
- Teamwork to organize and register self-admitting patients
- Utilized EPIC for patient visitation tracking purposes
Preceptorship - Acute Rehabilitation Unit
University of California Irvine Medical Center
Irvine, CA
01.2022 - 06.2022
- Managed and created plans of care for up to 5 patients, effectively managed time per patient.
- Administered medication and performed nursing interventions, such as central line dressing changes, IVs, and intradermal treatments, under the guidance of an experienced RN.
- Performed assessments, monitored and evaluated treatment outcomes, and provided patient education.
- Properly documented interventions and patient responses.
Volunteer
Providence Holy Cross Medical Center
Mission Hills
02.2017 - 07.2018
- Used time efficiently when not serving patients, including folding gowns, and cleaning patient rooms
- Processed cash and credit payments rapidly and accurately
- Learned, referenced, and applied product knowledge information
- Determined customer needs by asking relevant questions and listening actively to their responses
- Assisted in the distribution and storage of stocked items
- Earned management trust by responsibly closing store
Summer Intern, Optometry Department
Kaiser Permanente
Panorama
06.2017 - 08.2017
- Collaborated with various teammates when working on day-to-day tasks
- Addressed customer service inquiries thoroughly and quickly
- Performed clerical tasks, including managing outgoing phone calls and sorting files
- Prioritized actions based on incoming correspondence from clients
- Frequently handled stocked items, including storage of contact lenses
Education
Bachelor of Science in Nursing - Nursing, Art History
UNIVERSITY OF CALIFORNIA, IRVINE
06.2022
Skills
- Basic Life Support (BLS) Certification
- Resuscitation Quality Improvement Program (RQI) Compliance
- NIHSS Certification
- Ventilator support, tracheostomy care
- Privacy/HIPAA regulation knowledge
- Excellent with EPIC
- Proficient in Word and Excel
- Bilingual in English and Spanish, with intermediate working proficiency
Certificationsandskills
- Basic Life Support - American Heart Association
- Privacy / HIPAA Regulation knowledge
- Proficient in EPIC and Word Excel
- Bilingual in English and Spanish (intermediate working proficiency)
Academic Honors
- Quality Improvement Project - UC Irvine, Coordinated with the Drama Department of UC Irvine to promote a workshop for healthcare professionals that focuses on effective communication in the clinical setting through the utilization of improvisation techniques, Contributed to the formulation and refinement of the workshop manual and transcript design, Familiarized with common communication errors and engaged in exercises to reduce such errors and achieve accurate, efficient communication
- UNITE Research Project - UC Irvine, Worked closely with an associate professor of nursing at UC Irvine, her research team, and pregnant mothers to observe the effects of lifestyle changes (ie. regular exercise, meditation, diet) on the outcomes of pregnancy, Aided in coordinating/delivering correspondence between the subjects and research team, Managed a portion of data entry and analyzed the data
Timeline
Registered Nurse, Progressive Care Unit/Stepdown Registered Nurse
Providence Holy Cross Medical Center
01.2023 - Current
Hospital Screener
St. Joseph Hospital Orange
02.2022 - 07.2022
Preceptorship - Acute Rehabilitation Unit
University of California Irvine Medical Center
01.2022 - 06.2022
Summer Intern, Optometry Department
Kaiser Permanente
06.2017 - 08.2017
Volunteer
Providence Holy Cross Medical Center
02.2017 - 07.2018
Bachelor of Science in Nursing - Nursing, Art History
UNIVERSITY OF CALIFORNIA, IRVINE
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