Maximized sales floor appeal with timely merchandise replenishment and presentation.
Assisted in training new Stocking Associates, sharing best practices and relevant experience.
Contributed to loss prevention efforts by identifying potential theft risks and promptly reporting suspicious activity to supervisors or security personnel.
Promoted a positive shopping environment through friendly interactions with customers and providing efficient assistance when needed.
Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
Ensured accurate labeling of merchandise through meticulous attention to detail during the stocking process.
Participated in regular team meetings to discuss performance metrics, operational improvements, and upcoming initiatives or promotions.
Maintained proper rotation of perishable items according to expiration dates, reducing waste and ensuring fresh products were available for customers.
Assisted in the tracking of damaged goods for return processing according to company policies.
Stocking Crew Member
Burlington
08.2023 - 10.2023
Enhanced customer satisfaction by efficiently stocking shelves and maintaining a clean, organized store environment.
Increased product accessibility by diligently rotating stock and ensuring proper inventory levels on the sales floor.
Streamlined stocking processes with effective communication and collaboration among team members.
Demonstrated versatility in managing various departments, adapting quickly to new product locations and layouts.
Moved cardboard, plastic ties and other debris from unboxing to trash.
Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Crew Team Member
Wichita Sports Forum
01.2023 - 07.2023
Kept drawer balanced by accurately processing cash, credit and debit payments.
Accurately operated cash register to process customer payments.
Trained new team members on procedures, customer service, and sales techniques.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Cleaned and maintained all areas to promote clean image.
Assisted other team members to achieve goals.
Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
Worked well with teammates and accepted coaching from management team.
Restaurant Team Member
Schlotzskys
09.2021 - 04.2022
Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
Facilitated smooth handoffs between shifts by communicating pertinent information regarding outstanding tasks or issues requiring immediate attention from incoming team members or managers.