Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALAJE’ Terry

Charlotte,NC

Summary

Compassionate Patient Care Technician with experience at Carilion Roanoke Memorial Hospital, skilled in vital signs monitoring and patient observation. Proven ability to enhance patient satisfaction and streamline workflows through effective training and mentoring. Strong decision-making and problem-solving skills contribute to a safe and inclusive healthcare environment.

Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.

Overview

5
5
years of professional experience

Work History

Patient Care Technician

Carilion Roanoke Memorial Hospital
06.2023 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.

Supervisor

Finish Line
01.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.

Stocker

Walmart
07.2020 - 03.2021
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Education

No Degree - Nursing

Morgan State University
Baltimore, MD

High School Diploma -

William Fleming High School
Roanoke, VA
06-2022

Skills

  • Vital signs monitoring
  • CPR certification
  • Patient observation
  • Blood glucose testing
  • Hospice and palliative care
  • Compassionate care
  • Training and mentoring
  • Goal oriented
  • Customer service
  • Decision-making
  • Complex Problem-solving
  • Inventory control
  • Relationship building

Languages

English
Full Professional

Timeline

Patient Care Technician

Carilion Roanoke Memorial Hospital
06.2023 - Current

Supervisor

Finish Line
01.2022 - Current

Stocker

Walmart
07.2020 - 03.2021

No Degree - Nursing

Morgan State University

High School Diploma -

William Fleming High School

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ALAJE’ Terry