LaJon D Boyd

Pay Grade: WG-5, Maxed out, stepped down from WG-6

Salary: $21.91 per hour

Hours per week: 40

• Maintained store equipment, printers and fax machines.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Established team priorities, maintained schedules and monitored performance.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
• Streamlined and monitored quality programs to alleviate overdue compliance activities.
• Supervised staff of 5 personnel by implementing company policies, protocols, work rules and disciplinary action.
• Communicated best practices among on-site and external personnel to align efforts and goals.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Utilized exemplary negotiation skills to obtain manufacturing service agreements and assure quality standards.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs.
• Conducted supplier risk evaluations and assisted with regulatory inspections.
• Developed detailed plans based on broad guidance and direction.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.

Salary: $856.00 monthly Hours per week: 20 hrs.

Pay Grade: SFC/E-7

• Implemented tactics, procedures and techniques for defense systems.
• Monitored conditions for field artillery team during combat missions.
• Performed as fire team member during situational training exercises and infantry dismounted battle drills.
• Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
• responsible for maintaining and enforcing standards, ensuring training objectives are met
• developing the Soldiers in the unit, all administrative functions, and ensuring the health, welfare, and morale of the unit and their families
• Receives telephone calls in a courteous and timely manner using privacy rules and established unit processes
• Forwards calls to team members as needed and/or take messages as needed
• Processes first party requests for medical records and written (faxed) requests for medical information from hospitals and/or doctors
• Identifies incomplete information daily and communicates finds to leaders to facilitate accurate workload credit and revenue collection
• Participates in the daily huddles and weekly meetings with each assigned team for soldier planning and management
• Sets priorities and deadlines, adjusts the flow and sequencing of work to meet the unit and platoons needs with little supervision
• Provides administrative support to E-4’s, E-5’s, E-6’s, E-7’s, Squad Leaders, Platoon Sergeants, Company Commander, Sergeant Major, and other administrative and professional staff
• Other duties as assigned
• Operated and maintained armored vehicles.
• Secured and protected military property, assets and personnel.
• Supported troops completing air missions in training exercises and real-world engagements.
• Reloaded and resupplied weapons systems to maintain preparedness against enemy threats.
• Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.

Pay Grade: WG-6, currently Step 2

Salary: $16.91 per hour

Hours per week: 40

• Inspected and loaded delivery trucks and picked up customer returns.
• Logged mileage, stops, orders and carton counts for each route.
• Received, counted and inspected inventory for delivery.
• Delivered products on cross campus routes using freight trucks.
• Maintained records of mileage, oil, gas and expenses for reimbursements.
• Communicated regularly with dispatcher for delivery route details and changes.
• Stayed in open communication with existing customers to offer immediate access to new products.
• Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
• Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
• Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
• Immediately addressed problems with customers to promote speedy resolution.
• Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
• Implemented policies and procedures across warehouse and shipping platforms.
• Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
• Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
• Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.