LAJONNAE PAYTON
Brentwood,MD
Summary
Accomplished Security Supervisor at Allied Universal Security Services, adept in overseeing security operations and enhancing safety protocols. Demonstrated expertise in therapeutic support and patient care, with a proven track record of improving patient mobility and ensuring secure environments. Skilled in effective communication and compassionate patient interactions, consistently achieving high standards of excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Universal Security Services
07.2018 - 07.2023
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Recorded incident reports with detailed accounts of occurrences.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Conducted regular patrols of facility to detect and deter security threats.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies, and plans.
- Monitor closed circuit television systems and alarms.
Physical Therapy Aide
Vibrant Care Rehabilitation
04.2022 - 12.2022
- Enforced safety procedures with all patients.
- Implemented patient safety protocols and infection control practices for hygienic, compliant care.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Completed passive and active manual therapy techniques to help patients manage pain and related symptoms.
- Support the PT with patient transportation/transfers and gait training.
- Supply the patient with supervising therapeutic exercise programs.
- Assist the PT with the assembly and production of hard copy and digital home exercise
- Adapted exercises to suit varied ages and abilities for personalized patient care.
- Communicated with physicians to provide updates on patient care.
- Improved patient mobility using passive and active therapeutic exercises.
- Recorded patient status in progress notes.
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
Paratransit Bus Operator
Transdev Transportation
10.2015 - 06.2017
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Assisted elderly and disabled passengers entering and exiting shuttle.
- Helped passengers with luggage, collected fares and politely answered questions.
- Delivered passengers to destinations safely and on time.
- Adhered to tight schedule and met departure and arrival deadlines.
- Observed passengers during the journey and reported any suspicious behavior.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Transported a variety of disabled clients to and from home, doctor appointments, and grocery stores.
- Notified dispatch of any incident, accidents, and/or mechanical concerns.
Education
Bachelor of Science - Kinesiology
California State University - East Bay
Hayward, CA07.2024
Associate of Science - Science & Mathematics
City College of San Francisco
San Francisco, CA05.2020
Skills
- Therapeutic exercises
- Physical therapy support
- Post-surgery rehabilitation
- Maintaining and cleaning equipment
- Patient care
- Compassionate
- Vital Signs
- Effective communication with patient, families, and healthcare team members
- Documentation
Certification
- CNA - Certified Nurse Assistant
- BLS - Basic Life Support
Timeline
Physical Therapy Aide
Vibrant Care Rehabilitation
04.2022 - 12.2022
Security Supervisor
Allied Universal Security Services
07.2018 - 07.2023
Paratransit Bus Operator
Transdev Transportation
10.2015 - 06.2017
Bachelor of Science - Kinesiology
California State University - East Bay
Associate of Science - Science & Mathematics
City College of San Francisco
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