La'Juania Mackey-Ransom

· Accurately input and maintain residents' medical records, treatment plans, and care notes into the facility’s database system, ensuring compliance with HIPAA and other regulatory standards.

· Managed and updated daily logs, including resident admission, discharge, and appointment schedules to support smooth facility operations.

· Processed confidential documentation such as insurance claims, billing details, and staff schedules, ensuring timely and precise data entry with 99% accuracy.

· Conducted regular audits of data systems to identify and correct inconsistencies, improving the quality of records and optimizing workflow efficiency.

· Collaborated with nursing and administrative teams to streamline data collection processes, reducing time spent on manual entries by 20%.

· Provided reports on patient outcomes and facility performance to assist with internal reviews and external audits.

· Supported the care team with any additional administrative duties as needed, contributing to the overall care and well-being of residents.

• Entered client data into CRM systems, ensuring all records were up-to-date and accurate
• Processed incoming and outgoing documents using electronic systems, enhancing data management efficiency
• Provided clerical support, including word processing, typing, and data entry for various projects
• Managed front office operations, including answering phones, greeting clients, and ensuring confidentiality in handling sensitive information

• Created detailed spreadsheets using Excel to track visitor information and other relevant data
• Performed data entry and documentation for tracking student progress and classroom management records
• Organized and maintained program records using secure filing systems, ensuring compliance with federal regulations

• Assisted in drafting legal documents and entering case information into databases, ensuring data integrity and accuracy
• Managed case files and maintained electronic and physical records, adhering to organizational data management policies
• Reviewed documents for accuracy before filing with courts, performing detailed checks to avoid errors

• Entered and processed client records into the office management system, maintaining accuracy in data handling
• Handled confidential patient information in accordance with company policies and HIPAA regulations
• Assisted with general office tasks including filing, ordering supplies, and scheduling, ensuring efficient workflow

• Entered patient test data into lab information systems, maintaining precise and timely data entry
• Managed sample records and performed quality control tests to ensure data integrity in lab operations

• Performed data entry tasks to update customer records in CRM software