Lakaila Feast
3025 Ascend Ridge ,FL
Summary
Dynamic professional with a strong background in mental health support at the Military, excelling in crisis intervention and fostering patient engagement. Proven ability to collaborate effectively, demonstrating critical thinking and problem-solving skills. Committed to delivering exceptional customer service while maintaining a calm demeanor under pressure. Adaptable and dedicated to continuous improvement.
Overview
10
10
years of professional experience
Work History
Air Force
Ground Transportation Services
Washington, DC
12.2020 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
Mental Health Support Worker
Military
Washington, DC
01.2023 - 03.2025
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Proven ability to learn quickly and adapt to new situations.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Provided complex crisis intervention and stabilization to patients in psychological distress.
- Increased patient engagement in treatment by establishing rapport and building trust with clients.
- Liaised between clinical staff and community organizations to coordinate care for patients transitioning from hospitalization back into the community setting.
- Facilitated therapeutic group sessions for increased social interaction and skill development.
- Contributed to positive team dynamics by maintaining open communication with colleagues about shared caseloads.
- Documented client progress in confidential files.
- Educated clients and families about mental health issues, treatments and resources.
- Monitored client progress and provided feedback to families and treatment team members.
- Collaborated with mental health professionals to coordinate comprehensive care for clients.
Teacher's Assistant
Childcare
Washington, DC
05.2024 - 08.2024
- Increased customer satisfaction by effectively addressing and resolving conflicts or concerns.
- Promoted a safe working environment by adhering to safety regulations and proper food handling practices at all times.
- Demonstrated strong multi-tasking abilities while remaining calm under pressure, contributing to a positive work environment.
- Assisted coworkers when needed, demonstrating teamwork skills that contributed to overall success.
- Supervised students during lunch breaks, recess, field trips, and other school-related events, maintaining a positive atmosphere conducive to learning.
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
- Collaborated with fellow educators to share best practices, resources, and ideas for continuous improvement in teaching methodologies.
- Developed and implemented engaging lesson plans to keep learner attention.
- Collaborated with adults and children to provide safe and educational experience.
- Mentored and tutored individual students needing additional help.
Host Trainer
Resturant
Baton Rouge, LA
08.2015 - 02.2018
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
- Improved team efficiency with thorough training on company policies, procedures, and best practices.
- Provided attentive service by promptly greeting guests upon arrival and escorting them to their tables.
- Maintained up-to-date knowledge of menu offerings and special promotions, enabling accurate information sharing with guests.
- Enhanced guest experience by providing exceptional service and maintaining a welcoming atmosphere.
- Monitored food inventory and supplies to prevent waste.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Served consistent portions following recipes and control standards.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Planned and executed promotions and special events in close collaboration with management.
- Stayed current with industry trends and innovations to boost competitiveness and customer appeal.
Education
Bachelor - Behavioral Health Science With Emphasis in Trauma
Grand Canyon University
Phoenix, AZ04.2025
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Friendly, positive attitude
- Multitasking
- Critical thinking
- Decision-making
- Veterans mental health
- Dealing with Mental Health Emergencies
- Dependable and responsible
- Calm under pressure
- Problem resolution
- Hardworking and dedicated
- Hardworking and reliable
Timeline
Teacher's Assistant
Childcare
05.2024 - 08.2024
Mental Health Support Worker
Military
01.2023 - 03.2025
Air Force
Ground Transportation Services
12.2020 - Current
Host Trainer
Resturant
08.2015 - 02.2018
Bachelor - Behavioral Health Science With Emphasis in Trauma
Grand Canyon University