Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakaisha Cameron

Pittston,PA

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

11
11
years of professional experience

Work History

Forklift Operator

Chewy Warehouse
02.2023 - Current
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Communicated with floor managers to determine merchandise placement.

Security Guard

Allied Universal Security Services
03.2021 - 02.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Checked and verified photo identification prior to granting facility access.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Interacted assertively but non-confrontationally with personnel and general public.

Sales Associate

Home Depot
08.2016 - 02.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Developed strong rapport with customers and created positive impression of business.

Human Resources Assistant

Kmart, Sears Holding
04.2013 - 03.2016
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration.
  • Applied mediation and collaboration to successfully resolve employee complaints and grievances.
  • Responded to employee inquiries regarding benefits and other HR topics.
  • Scheduled and coordinated interviews between hiring managers and potential candidates.
  • Set up orientations and initial training for new employees.
  • Checked references for potential candidates.
  • Coordinated employee relocation processes.
  • Studied research and trends on best practices in HR field.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Organized new employee orientation schedules for new hires.

Receptionist Clerk

Securitias
06.2012 - 04.2014
  • Kept reception area clean and neat to give visitors positive first impression.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Resolved customer problems and complaints.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Sorted, received, and distributed mail correspondence between departments and personnel.
  • Checked-in visitors, distributed visitor badges, and managed logbooks to comply with security initiatives.
  • Handled assignments independently with good judgement and critical thinking skills.
  • Collected [Type] payments, processed transactions and updated relevant records.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
  • Scheduled office meetings and client appointments for staff teams.

Education

No Degree - Medical Insurance Billing

DeVry University
Villa Park, IL
08.2020

Skills

  • Training Activities
  • Strong Interpersonal Communication
  • Merchandise Sales
  • POS System Operations
  • Strategic Product Placement
  • Customer Needs Assessments
  • Verbal Communication
  • Promotional Planning
  • Promotional Materials
  • Seasonal Promotions
  • Social Perceptiveness
  • Maintain Equipment
  • Heavy Equipment Operation
  • Work Planning and Prioritization
  • Efficient Data Entry
  • Wrapping and Banding
  • Inventory Control
  • Safety Standards
  • Shipping and Receiving
  • Incident Reporting
  • Warehouse Procedures
  • Manage Schedules
  • Loading and Unloading
  • Payroll Administration
  • Microsoft Internet Explorer
  • ID Verification
  • Records Preparation
  • Enrollment Assistance
  • Appointment Coordination
  • Taking Client Histories
  • Payment Collection and Processing

Timeline

Forklift Operator

Chewy Warehouse
02.2023 - Current

Security Guard

Allied Universal Security Services
03.2021 - 02.2023

Sales Associate

Home Depot
08.2016 - 02.2019

Human Resources Assistant

Kmart, Sears Holding
04.2013 - 03.2016

Receptionist Clerk

Securitias
06.2012 - 04.2014

No Degree - Medical Insurance Billing

DeVry University

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Lakaisha Cameron