Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lakausha Williams

PHILADELPHIA,PA

Summary

Dedicated professional with a proven track record in facility maintenance and customer service, notably at Team Clean Inc. Expert in sanitization techniques and customer engagement, enhancing safety and satisfaction. Achieved a significant increase in client approval through meticulous attention to detail and effective communication. Skilled in emergency and excellent customer service with response and team collaboration, I bring a strong work ethic to every task.

Overview

18
18
years of professional experience

Work History

Custodial Worker

Team Clean Inc
10.2024 - Current

General cleaning at court house

Security Officer

Scotlandyard Security Services
02.2023 - 07.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Cashier

ShopRite
01.2021 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Janitor

CSI International
03.2020 - 01.2021
  • Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
  • Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
  • Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
  • Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
  • Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
  • Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.

Cashier

Target
05.2020 - 10.2020
  • Welcomed customers and helped determine their needs.

Cashier

Wawa
01.2018 - 11.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Nutrition Assistant

North Inc
06.2006 - 08.2018
  • Increased patient satisfaction through attentive service and timely delivery of meals.
  • Provided support to individuals with special dietary need to meet unique nutritional requirements.
  • Assisted patients clients with mean plan development, addressing individualized dietary requirements.
  • Maintained inventory levels of food supplies while adhering to budget constraints and minimizing waste.
  • Collaborated with dietitians to ensure optimal nutrition for patients with specific dietary needs.
  • Assisted in maintaining a clean and organized kitchen, adhering to food safety regulations.
  • Ensured accurate record-keeping of patient information, including food allergies, preferences, and dietary restrictions.
  • Demonstrated flexibility in adapting to schedule changes or additional assignments as needed in a fast-paced environment.
  • Assisted in conducting nutritional assessments for patients upon admission, contributing valuable input towards their care plans.
  • Participated in ongoing professional development opportunities to stay current on industry trends and best practices in nutrition services.

Education

Associate Degree In Criminal Justice - Criminal Justice

Post University
Waterbury, CT

Skills

  • Restroom cleaning
  • Cleaning Expertise
  • Groundskeeping
  • Pressure Washing
  • Window Washing
  • Chemical Handling
  • Emergency Cleanup
  • Recycling management
  • Odor Control
  • Dusting surfaces
  • Graffiti removal
  • Sanitization techniques
  • Floor maintenance
  • Leaf blowing
  • Cleaning and sanitizing
  • Team Collaboration
  • Problem-Solving
  • Time Management
  • Customer service-focused
  • Customer Service
  • Building Maintenance
  • Client Communication
  • Heavy Lifting
  • Basic Repairs
  • Attention to Detail
  • Skilled housekeeper
  • Damage Reporting
  • Responsible and Dependable
  • Inventory Management
  • Work Prioritization
  • Timely Paperwork Completion
  • Emergency Response
  • Policy and Procedure Enforcement
  • Sweeping and Mopping
  • Strong Work Ethic
  • Communication and Interpersonal Skills

Languages

Spanish
Native or Bilingual

Timeline

Custodial Worker

Team Clean Inc
10.2024 - Current

Security Officer

Scotlandyard Security Services
02.2023 - 07.2023

Cashier

ShopRite
01.2021 - 11.2021

Cashier

Target
05.2020 - 10.2020

Janitor

CSI International
03.2020 - 01.2021

Cashier

Wawa
01.2018 - 11.2018

Nutrition Assistant

North Inc
06.2006 - 08.2018

Associate Degree In Criminal Justice - Criminal Justice

Post University
Lakausha Williams