Lakaysha Redd
El Monte,CA
Summary
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Demonstrates proficient problem-solving abilities to overcome obstacles. Capable of performing well under pressure and adjusting to new circumstances and obstacles to improve the organizational image effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Housing Case Manager
The People Concern
10.2023 - Current
- Improved client housing stability by developing individualized case management plans and providing ongoing support.
- Reduced homelessness rates in the community by successfully placing clients in permanent, affordable housing options.
- Streamlined case management processes for increased efficiency and effectiveness with thorough documentation practices.
Participant Coordinator
LA Family Housing
12.2021 - 07.2023
- Gathered and organized materials to support operations.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Used job-related software to draft and finalize written correspondence and documentation.
Evidence Based Trauma Informed Facilitator
2nd Call
09.2020 - 10.2022
- Planned and facilitated evidence based trauma informed workshops in accordance with 2nd Call's curricula, employing varied methods to maximize attendance.
- Oversaw support groups for 20 clients for domestic violence and anger management.
- Developed open rapport with clients, encouraging sharing of questions and concerns.
Education
Bachelor of Science - Sociology
University of La Verne
La Verne, CA05.2022
Skills
- Active Listening
- Conflict Resolution
- Mandated Reporter
- Case Management
- Emotional Intelligence
- Relationship Building
Certification
- Office Services & Related Technologies- Sept. 2017
- Microsoft Office-Sept. 2017
- HIPAA Training- January 2023
- Mandated Reporter-January 2023
- Introduction to Social Media Marketing, Meta - March 2023
- Introduction to Nonprofit Management - April 2023
Timeline
Housing Case Manager
The People Concern
10.2023 - Current
Participant Coordinator
LA Family Housing
12.2021 - 07.2023
Evidence Based Trauma Informed Facilitator
2nd Call
09.2020 - 10.2022
Bachelor of Science - Sociology
University of La Verne
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