Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Lake Turner

Pinole,CA

Summary

Diligent and safety- conscious Class A truck driver, eager to launch a successful career with Old Dominion Freight Line. Obtain a clean driving record and deep understanding of DOT regulations and road safety protocols. Acquire a comprehensive knowledge of vehicle maintenance and pre/post-trip inspections to ensure safe and efficient operations. Recent graduate with no prior professional driving experience, but equipped with a CDL class A license and strong commitment to delivering exceptional communication and customer service, fostering a positive relationship with customers and team members. Seeking to obtain a position as a delivery driver.

Overview

9
9
years of professional experience

Work History

Toyota Hydrogen Fuel Ambassador

Toyota Motor
05.2021 - 04.2023
  • Interacted well with 100+ customers daily to build connections and nurture strong relationships.
  • Developed new customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Frontline Supervisor

United Parcel Service, UPS
09.2014 - 03.2021
  • Managed work station assignments, employee breaks and shift rotations to achieve assigned objectives.
  • Maintained safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
  • Accomplished staff results by communicating job expectations and planning, monitoring and appraising job results.
  • Enforced safety policies and procedures to decrease potential employee injuries, reducing injuries 80%.
  • Oversaw 25 employees, curated positive performance, corrected problems, and increased efficiency to maintain over 100% productivity target.
  • Mentored team members to enhance professional development and accountability in workplace.

Education

High School Diploma -

Damien High School
La Verne, CA
05.2012

Skills

  • Team Leadership
  • Time Management
  • Communication
  • Interpersonal Skills
  • Ability to lift 150 LBS
  • Critical Thinking Skills
  • Problem Solving
  • Navigation
  • Flexibility
  • Able to work independently
  • Committed to delivering on schedule

Additional Information


  • Doubles/Triples (T)
  • Tanker (N)
  • Hazmat (X) - Pending
  • TWIC card - Pending

Timeline

Toyota Hydrogen Fuel Ambassador

Toyota Motor
05.2021 - 04.2023

Frontline Supervisor

United Parcel Service, UPS
09.2014 - 03.2021

High School Diploma -

Damien High School

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Lake Turner