Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lakeacher Webster

Houston,TX

Summary

Dynamic professional with a proven track record in client relationship building and workload management at Doordash. Recognized for delivering exceptional customer service and fostering loyalty, while ensuring safety compliance and meeting deadlines. Adept at resolving issues and enhancing customer satisfaction, contributing to repeat business and referrals.

Overview

9
9
years of professional experience

Work History

Independent Contractor

Doordash
06.2016 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

Guest Service Representative

Krogers Grocery Store
11.2024 - 06.2025
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.

Assistant Manager

Tri"Star/Whitebison
08.2022 - 08.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Associate of Arts -

Ashford University
Iowa City, IA
03-2010

GED -

KennedyKing College
Chicago, IL
09-1998

Skills

  • Client relationship building
  • Workload management
  • Deadline adherence
  • Safety compliance

Timeline

Guest Service Representative

Krogers Grocery Store
11.2024 - 06.2025

Assistant Manager

Tri"Star/Whitebison
08.2022 - 08.2024

Independent Contractor

Doordash
06.2016 - Current

Associate of Arts -

Ashford University

GED -

KennedyKing College

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