LaKeaia Reed
Washington,DC
Summary
Dynamic administrative professional with a proven track record of fostering positive relationships among clients, staff, and management. Exceptional communicator skilled in complex problem-solving and conflict resolution, dedicated to enhancing operational efficiency. Expertise in resource allocation and effective schedule management, contributing to streamlined processes and improved productivity. Aiming to leverage these skills in a challenging role to drive organizational success.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Exela Technologies
Washington, DC
01.2023 - Current
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Handled confidential documents in an organized fashion according to established protocol.
- Greeted visitors and provided general information about the company.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Facilitated communication between different departments within the organization.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace
- functionality.
- Drove customer feedback to deliver information to management for corrective action.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Responded to customer issues to provide immediate resolution and improve retention.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Worked effectively in team environments to make the workplace more productive.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Examined documents, materials, or products and monitored work processes to assess completeness, accuracy, and conformance to standards and specifications.
- Reviewed documents, such as production schedules, work orders, or staffing tables, to determine personnel or materials requirements or material priorities.
- Conferred with establishment personnel, vendors, or customers to coordinate production or shipping activities and to resolve complaints or eliminate delays.
- Entered, transcribed, recorded, stored, or maintained information in written or electronic/magnetic form.
- Provided information to supervisors, co-workers, and subordinates by telephone, in written form, by e-mail, or in person.
Education
High School Diploma -
Eleanor Roosevelt High SChool
Greenbelt, MD05-1995
Some College (No Degree) - Certified Paralegal
Prince George's Community College
Largo, MDTimeline
Administrative Assistant
Exela Technologies
01.2023 - Current
High School Diploma -
Eleanor Roosevelt High SChool
Some College (No Degree) - Certified Paralegal
Prince George's Community College
Similar Profiles
Laquentin SandersLaquentin Sanders
Client Experience Team Lead at Exela TechnologiesClient Experience Team Lead at Exela Technologies
Allen-Banks SandriaAllen-Banks Sandria
Data Input Specialist at Exela TechnologiesData Input Specialist at Exela Technologies
Jennifer HawsJennifer Haws
Team Lead at Exela TechnologiesTeam Lead at Exela Technologies
Natalie HobbsNatalie Hobbs
Processing Manager at Exela TechnologiesProcessing Manager at Exela Technologies
Sabrina JacobsSabrina Jacobs
General Utility Worker at Aramark Food and BeverageGeneral Utility Worker at Aramark Food and Beverage