Joshua Lakecha
Arlington,Tx
Summary
Detail-oriented Medical and Health Care Supervisor with a passion for facilitating exceptional patient care. Expertise in designing and implementing effective policies and procedures, along with a strong ability to motivate and build cohesive teams that enhance collaboration. Committed to fostering professional relationships that improve patient outcomes and drive profitability. Proven track record of elevating operational efficiency while maintaining the highest standards of care.
Overview
10
10
years of professional experience
Work History
Mental Health Tech
Millwood Hospital
12.2024 - Current
- Mental Health Technician functions as an active part of the treatment team, providing continuous patient care, supervision, interaction, and role modeling to patients ranging in age from preschool through geriatrics depending on which unit worked.
- Mental Health Technician (MHT) is to ensure patient safety.
Donor Screening Supervisor
Octapharma Plasma
11.2022 - 12.2024
- Register new and current donors
- Perform donor medical screening to determine suitability
- Perform clerical duties including creating and maintaining donor records
- Perform cashier duties related to payment of donor fees
- Train and provide leadership to new/existing employees
- Phlebotomist
- Lab tech
Supervisor
A Service With A Difference
09.2016 - 10.2022
- Experience working with adults with intellectual and developmental disabilities (IDD)
- Supervise and manage Vocational Program staff.
- Assist in facilitating treatment plans.
- Monitor client progress and adjust treatment plans as needed.
- Prepare regular reports on program
- Prepares and distributes monthly statistical reports.
- Reviews client service plans with Care Manager to determine goal setting and evaluating program compliance and achievements.
- Successfully handles after-hours emergency service delivery by overseeing on-call phones/schedules
- Responds to client concerns including complaints
Patient Account Representative
Cook Children’s Health Care
06.2021 - 12.2021
- Review Accounts
- Update patient demographic information and initiate account adjustments
- Complete all assigned projects in a timely manner
- Research all patient inquiries
- Organizational skills
- Posted payments and processed refunds.
- Worked with outside entities to resolve issues with billing, claims, and payments.
- Maintained accurate records of all transactions, ensuring timely payments from patients and insurance providers.
- Enhanced patient satisfaction by promptly addressing inquiries and resolving account issues.
Education
Medical Billing & Coding -
Everest College
Ft Worth, Tx06-2017
Skills
- Team supervision experience
- Healthcare terminology
- Administrative support experience
- Effective organizational skills
- Effective listening
- Crisis management
- Effective communication
- Analytical problem-solving
- Collaborative teamwork
- Direct patient care
- Care plan development
- Medication administration
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 20 staff members.
- Documented and resolved patient self harming which led to a saved life
- Collaborated with team of 15 in the development of self care
Languages
English
Native. CPI
Timeline
Mental Health Tech
Millwood Hospital
12.2024 - Current
Donor Screening Supervisor
Octapharma Plasma
11.2022 - 12.2024
Patient Account Representative
Cook Children’s Health Care
06.2021 - 12.2021
Supervisor
A Service With A Difference
09.2016 - 10.2022
Medical Billing & Coding -
Everest College