Lakedia Dampeer
Pearl,MS
Summary
Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Premier Staffing Agency
New Orleans, LA
09.2023 - Current
- Directed customer communication to appropriate department personnel.
- Composed correspondence, reports and meeting notes.
- Provided secretarial and office management support while building cooperative working relationships.
- Scheduled appointments, meetings and events for management staff.
- Maintained accurate department and customer records.
- Tracked and submitted employee timesheets to prepare for payroll processing.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Inventoried and ordered supplies for office.
- Coordinated appointments, meetings and conferences.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
- Responded to customer issues to provide immediate resolution and improve retention.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
- Composed, edited and typed complex memos and reports with job-related software.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
Office Assistant
Zadie B's Fashions
Ridgeland, MS
03.2023 - 09.2024
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Maintained business records by updating customer information.
- Proofread and corrected correspondence and reports for error-free documentation.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Conducted office inventory checks and requested restock of supplies.
- Answered phone calls and welcomed visitors to office.
- Coordinated travel arrangements for office personnel.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Delivered messages and ran errands.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Identified issues and utilized emotional intelligence and diplomatic communication to defuse.
- Monitored office supply stock levels and placed timely orders for replenishment.
- Developed organizational filing systems for confidential customer records and reports.
Food Service Worker
People Ready Staffing
Pearl , MS
07.2023 - 08.2023
- Complied with company service standards and adhered to inventory and cash control procedures.
- Maintained order and cleanliness of work areas to conform with health codes.
- Received food orders from individuals and explained offerings.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Maintained professional demeanor during interactions with customers and co-workers.
- Operated cash register to process cash, check and credit card transactions.
- Washed, peeled and seeded fruits and vegetables.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Followed recipes and customer requests to prepare meals.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Acquired new skills to support team and further accommodate customer needs.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Packaged and bagged cooked food and prepared items.
Administrative Assistant
ACL Transcripts
Jackson, MS
04.2018 - 08.2023
- Coordinated travel arrangements and completed expense reports for travel reimbursement.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Drove customer feedback to deliver information to management for corrective action.
- Handled incoming calls and directed callers to appropriate department or employee.
- Prepared and prioritized calendars and correspondence.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Utilized editing programs to proofread content for typo-free emails, memos and documentation.
- Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
Senior Caregiver
Assistingangels
Ridgeland, MS
08.2022 - 03.2023
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Monitored vital signs and medication use, documenting variances and concerning responses.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Transported patients to medical, dental and personal care appointments.
- Redirected clients with memory issues, providing safety guidance protection.
- Laundered clothing and bedding to prevent infection.
- Improved patient outlook and daily living through compassionate care.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Tracked and reported clients' progress based on observations and conversations.
- Contacted medical providers on behalf of clients to follow up on appointments.
- Instructed family members on how to provide bedside care.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Warehouse Forklift Operator
Capstone Logistics LLC.
Canton , MS
05.2020 - 06.2022
- Staged goods in loading dock area.
- Organized warehouse and arranged items following procedures and safety rules.
- Operated forklift to transport goods throughout warehouse.
- Loaded or unloaded shipments on trucks.
- Received, inspected and stocked incoming shipments.
- Handled maintenance tasks on equipment by checking fuel, lubricants, oil, antifreeze, tires and general condition.
- Completed daily logs for recordkeeping.
- Stored material by moving to appropriate area in warehouse.
- Boxed, labeled and added shrink wrapping to items.
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Located, pulled and prepared orders.
- Used handheld scanners for warehouse management system compliance.
- Maintained yard appearance, keeping ground clean and clear.
- Tied and secured loads to prevent shifting or damage to items.
- Maintained current forklift training and certification as required by company policies.
- Checked shipments for damaged or incorrect items.
Education
High School Diploma -
Ridgeland High School
Ridgeland, MS05-2008
Skills
- Bookkeeping
- Quality Assurance
- Calendar Management
- Information Security
- Clerical Support
- Document Control
- Scheduling
- Data Entry
- Timeline Planning and Management
- Office Administration
- Workflow Optimization
- Database organization
- Payroll and budgeting
- Workflow Planning
- Check processing
- Proposal Writing
- Data organization
- Understands grammar
- Conference planning
- Account balancing reconciliation
- Excel spreadsheets
- Administrative Support
- Cash deposit preparation
- Attendance records preparation
- Performance Improvement
- Microsoft Excel
- Grammar
Timeline
Administrative Assistant
Premier Staffing Agency
09.2023 - Current
Food Service Worker
People Ready Staffing
07.2023 - 08.2023
Office Assistant
Zadie B's Fashions
03.2023 - 09.2024
Senior Caregiver
Assistingangels
08.2022 - 03.2023
Warehouse Forklift Operator
Capstone Logistics LLC.
05.2020 - 06.2022
Administrative Assistant
ACL Transcripts
04.2018 - 08.2023
High School Diploma -
Ridgeland High School
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