Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaKeesha Jenkins

Plano,TX

Summary

Passionate and dedicated board-certified nurse practitioner with over 11 years of nursing experience in a variety of medical settings including primary care, telehealth, quality and accreditation, geriatric units, psychiatric units, and rehabilitation centers. Vast experience in dealing with a very broad range of medical conditions. Bringing forth the ability to thoroughly and accurately assess the standard of care being delivered while adapting the current policy and procedure to increase quality of care.

Detail -oriented nurse Leader with strong organizational skills Well-versed in, project management, and resource coordination able to handling multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Director of Nursing

The Legacy Senior Communities
08.2022 - Current
  • Time- 40 + hours per week
  • Ensured Quality Measures were maintained and offered training to management in how to abstract exclusions to ensure MDS was coded appropriately
  • Performed clinical oversight, regulatory compliance training, and electronic health record maintenance from consultant standpoint
  • Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
  • Education with all nurse managers for role transition
  • Lead infection preventionist
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Collaborated with staff, management, and external groups to coordinate patient care.
  • Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
  • Facilitated continuing education and training programs to drive staff competency and professional development.
  • Successfully negotiated client contract renewals to create increased revenue.
  • Oversaw and approved recruitment, hiring and orientation of new nursing staff.
  • Worked closely administration to develop and implement best practices to improve patient outcomes.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Evaluated work performance of 65 nursing personnel to determine wage increases and implement discipline.
  • Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.

Chief Clinical Director

Foundations Behavioral And Mental Health Services
07.2022 - Current


  • Provided patient assessment, diagnosis, and treatment plans in accordance with statutes, regulations and protocols regulating the profession.
  • Collaborated with counselors, social workers, or other treatment team members to coordinate care.
  • Provided psychiatric health services, education, counseling, and emotional support
  • Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
  • Implemented new policies and educated staff on changes.
  • Educated patients and families on disease processes, medications and treatments.
  • Introduced changes to patient care plans based on regular evaluations and patient changes.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Provided physical assessments, medication, and chronic disease management to home health patients.
  • Coordinated with other healthcare team members to support patient needs.
  • Assessed patients' health status and developed individualized care plans to suit needs.
  • Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
  • Provided emotional support and kind companionship to patients and families to increase overall wellness.
  • Monitored vital signs, developed and implemented care plans, and documented patient progress.
  • Evaluated patient histories, complaints, and current symptoms.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Provide ongoing care management to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.

Regional Director of Clinical Services

MGM Healthcare
05.2021 - 07.2022
  • 40+ hours per week
  • Attended weekly meetings to discuss and optimize strategies.
  • Created and implemented policy/procedure/guideline that is currently being used by organization
  • Serve as mentor for Director of Nursing employees for leadership, communication, and clinical decision-making pathways
  • Developed Fall program
  • Push limits to clinical capabilities grid for all facilities to develop nursing staff and increase clinical competence
  • Regulatory compliance and state survey readiness
  • Monitored staff performance by actively engaging in and observing day-to-day activities.
  • Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Visited sites periodically to view service levels and adherence to global service standards.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Assisted in recruiting, hiring and training of team members.

Independent Nursing Consultant

Leaderstat
01.2016 - 05.2021
  • 40 + hours per week
  • Ensured Quality Measures were maintained and offered training to management in how to abstract exclusions to ensure the MDS was coded appropriately
  • Performed clinical oversight, regulatory compliance training, and electronic health record maintenance from a consultant standpoint
  • Stood in as interim Director of Nursing as needed
  • Identified and implemented deficient clinical processes to ensure the highest quality of care was in place.
  • Researched related literature regarding issues at hand.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.

Center Nurse Executive

Genesis HealthCare
12.2014 - 12.2016
  • 40 + hours per week
  • Federal and annual survey with no harm tags or substandard of care
  • Over 7 complaint surveys with no substantiated deficiencies
  • Corrected multiple systems such as skin compliance, laboratory services, accidents and supervision systems, grievance systems, abuse reporting system, etc
  • Converted a traditional long term care wing to a dementia/Alzheimer’s wing
  • Assisted in developing policy and procedure at facility to be used for other sister facilities upcoming dementia units
  • Developed the ‘Caring Hands Criteria’ assessment form to outline the appropriateness for placement on the dementia unit.
  • Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
  • Collaborated with staff, management, and external groups to coordinate patient care.
  • Facilitated continuing education and training programs to drive staff competency and professional development.
  • Developed policies and procedures for effective pharmacy management.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
  • Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
  • Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
  • Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
  • Discussed patient care and treatment with care team members to optimize intervention plans and care delivery.

Education

Licensed Practical Nurse - Nursing

Tyler Junior College
Tyler, TX

Associate of Science - Registered Nursing

Lamar State College - Port Arthur
Port Arthur, TX

Bachelor of Science of Nursing -

Lamar University
Beaumont, TX

APRN - Family Nurse Practitioner

United States University
Chula Vista, CA

APRN - Psychiatric Mental Health Nurse Practitioner

Washburn University of Topeka
Topeka, KS

DNP- Nursing Leadership -

University of Arkansas At Little Rock
Little Rock, AR
09.2024

Skills

  • Recruiting and Hiring
  • Multidisciplinary Team Collaboration
  • Hazard Elimination
  • Critical Thinking
  • Quality Assurance
  • Nursing Protocols
  • Team Meeting Management
  • Risk Management
  • Regulatory and Statutory Compliance
  • Clinical Quality Program Standards
  • Nursing Ethics
  • Program Development

Timeline

Director of Nursing

The Legacy Senior Communities
08.2022 - Current

Chief Clinical Director

Foundations Behavioral And Mental Health Services
07.2022 - Current

Regional Director of Clinical Services

MGM Healthcare
05.2021 - 07.2022

Independent Nursing Consultant

Leaderstat
01.2016 - 05.2021

Center Nurse Executive

Genesis HealthCare
12.2014 - 12.2016

Licensed Practical Nurse - Nursing

Tyler Junior College

Associate of Science - Registered Nursing

Lamar State College - Port Arthur

Bachelor of Science of Nursing -

Lamar University

APRN - Family Nurse Practitioner

United States University

APRN - Psychiatric Mental Health Nurse Practitioner

Washburn University of Topeka

DNP- Nursing Leadership -

University of Arkansas At Little Rock

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LaKeesha Jenkins