Lakeesha Jones
Hyattsville,MD
Summary
Proven Medical Assistant with a track record of enhancing patient care and streamlining operations at Medstar Washington Hospital Center. Expert in medical office administration and inventory management, coupled with exceptional customer service skills. Increased supply efficiency by conducting thorough inventory assessments, significantly reducing waste while maintaining HIPAA compliance and improving patient satisfaction.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Medstar Washington Hospital Center
04.2022 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed medical records management, including filing, organizing and scanning documents.
- Taught patients about medications, procedures, and care plan instructions.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Patient Care Technician
Washington Hospital Center
01.2017 - 04.2022
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Facilitated personal hygiene management, feeding and ambulation.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Upheld infection control and prevention policies across different patient-facing areas.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Education
Associate of Science - Nursing
Prince George's Community College
Upper Marlboro, MD05.2026
Skills
- Patient Scheduling
- Medical office administration
- Payment Collection
- Indirect Patient Care
- HIPAA Compliance
- Medical Terminology
- Inventory Management
- Direct Patient Care
- Patient Assessments
- Inventory and supply management
- Customer Service
Timeline
Medical Assistant
Medstar Washington Hospital Center
04.2022 - Current
Patient Care Technician
Washington Hospital Center
01.2017 - 04.2022
Associate of Science - Nursing
Prince George's Community College