Lakeesha Martin
Little Rock,AR
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
19
19
years of professional experience
Work History
Administrative Specialist III
Department Of Human Services
Little Rock, AR
04.2017 - 06.2024
- Safeguarded sensitive information through proper handling of confidential documents and secure storage methods.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Created and updated records and files to maintain document compliance.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
Cleaning Technician
Arkansas Building Services
North Little Rock, AR
06.2015 - 09.2017
- General office maintenance including trash removal.
- Cleaning restocking restrooms/breakrooms.
- Demonstrated attention to detail through meticulous window washing, resulting in streak-free glass surfaces.
- Reduced allergens and improved air quality through thorough dusting, vacuuming, and mopping.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
Administrative Specialist I
Arkansas State Police/Highway Saftey
Little Rock, AR
10.2005 - 10.2015
- Visual verification of Motor vehicle crash report forms.
- Minimized errors in documentation through meticulous proofreading, editing, formatting skills.
- Modification of motor vehicle crash report forms.
- Driver history research.
- Vehicle history research.
- Document Transposition.
- Document matching.
- Site research, location, and verification.
- Facilitate outgoing calls to various police/troop departments to obtain required information for motor vehicle crash report forms.
- Filing, faxing, and copying
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Safeguarded sensitive information through the proper handling of confidential documents and secure storage methods.
Cleaning Technician
Service Professionals
Little Rock, AR
09.2012 - 11.2014
- Trash removal.
- Restocking restroom/breakrooms.
- Outside trash pick up.
- Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
- Reduced allergens and improved air quality through thorough dusting, vacuuming, and mopping.
- Demonstrated attention to detail through meticulous window washing, resulting in streak-free glass surfaces.
Education
High School Diploma -
Warren High School
Warren Arkansas05.1998
Skills
- Customer Relations
- Proofreading
- Advanced clerical knowledge
- Filing and data archiving
- Work well under pressure
- Pleasant demeanor
- Able to carry out and understand written and oral directions
- Flexibility, dependability, and personal integrity
Timeline
Administrative Specialist III
Department Of Human Services
04.2017 - 06.2024
Cleaning Technician
Arkansas Building Services
06.2015 - 09.2017
Cleaning Technician
Service Professionals
09.2012 - 11.2014
Administrative Specialist I
Arkansas State Police/Highway Saftey
10.2005 - 10.2015
High School Diploma -
Warren High School