Summary
Overview
Work History
Education
Skills
Timeline
Generic

LaKeesha Pinkney

Shreveport,La

Summary

Compassionate professional with extensive experience in mentoring and coaching students within educational environments. Proficient in classroom management, communication, lesson planning, and enhancing student engagement. Committed to creating positive learning experiences that promote both academic and personal development.

Overview

11
11
years of professional experience

Work History

Career Counselor

Shreveport Job Corps Center
Shreveport, USA
10.2022 - 04.2026
  • Conducted one-on-one career counseling sessions to evaluate students' interests, skills, values, and employment goals, empowering them to make informed career choices.
  • Administered and interpreted career assessments to support informed educational and occupational decisions.
  • Developed individualized employment and career action plans based on students’ strengths and labor market trends
  • Guided students through educational pathways, trade options, and certification requirements, improving their understanding of diverse career opportunities.
  • Monitored student progress and documented case notes in case management systems, ensuring confidentiality and enhancing counseling effectiveness.
  • Provided crisis support and motivation, helping students maintain focus on achieving employment goals.

Mental Health Professional

Northwest Louisiana Behavioral Services
09.2020 - 09.2022
  • Guided patients in understanding mental health diagnoses and developed personalized coping strategies that enhanced emotional resilience.
  • Evaluated patient behavior and mood responses to establish appropriate goals and treatment plans.
  • Applied cognitive behavioral techniques in therapy to help youth and adults recognize and modify negative behaviors.
  • Delivered emergency interventions in crisis situations to alleviate tensions and stabilize environments.
  • Recognized and addressed cultural needs of clients and families to ensure tailored and respectful service delivery.
  • Established connections between clients and local community service organizations, facilitating improved access to essential resources.

Assistant Manager

Cato Fashions
09.2018 - 09.2022
  • Ensure high levels of customer satisfaction through excellent services.
  • Met sales goals by training, motivating, mentoring, and providing feedback to associates.
  • Executed disciplinary actions to improve employee performance and uphold store standards.
  • Resolved customer concerns and disputes, resulting in increased customer satisfaction.
  • Maintained store conditions and visual merchandising standards, contributing to an inviting shopping environment.
  • Assisted the Store Manager in the hiring process.
  • Prepare weekly work schedules.
  • Maintain shrink expectations.
  • Sorted and organized incoming freight to facilitate timely stocking of shelves.

2nd Assistant Manager

Cato Fashions
07.2018 - 09.2018
  • Collaborated with management team to establish daily goals, optimizing team responsibilities for enhanced operational efficiency.
  • Operated cash registers for cash, checks, credit and debit payments with 100% accuracy
  • Executed opening and closing procedures for the store. counting the registers and dropping deposit at bank
  • Informed customers about available and upcoming merchandise, contributing to improved shopping experience and customer satisfaction.
  • Stocked and replenished merchandise according to store layout, ensuring product availability and supporting effective merchandising.

Part Time Associate

Cato Fashions
02.2018 - 07.2018
  • Greeted and assisted customers in selecting merchandise to enhance shopping experience.
  • Balanced cash registers and completed cash transactions accurately, ensuring financial integrity.
  • Processed shipments by organizing and color-coding freight for efficient inventory management.

Substitute Teacher

Caddo Parish School Board
08.2015 - 01.2018
  • Delivered engaging instruction through lectures and demonstrations, enhancing student understanding and participation.
  • Enforced discipline during classroom activities, fostering a focused and respectful learning environment.
  • Advised students on course selection, aligning their choices with academic goals and interests for better engagement.
  • Recorded and organized student information, facilitating clear communication and tracking of student progress.

Education

Master of Science - Health Psychology

Northcentral University
San Diego, CA
04-2021

Bachelor of Science - Psychology

Louisiana State University Shreveport
Shreveport, LA
05-2017

Associate Degree in General Studies - Psychology

Sounthern University At Shreveport
Shreveport, LA
05-2011

Skills

  • Career coaching
  • Crisis intervention
  • Behavioral assessment
  • Interview facilitation
  • Career development
  • Proficient in Microsoft Office
  • Problem-Solving
  • Time management
  • Effective communication
  • Active Listening
  • Conflict resolution
  • Motivated team player

Timeline

Career Counselor

Shreveport Job Corps Center
10.2022 - 04.2026

Mental Health Professional

Northwest Louisiana Behavioral Services
09.2020 - 09.2022

Assistant Manager

Cato Fashions
09.2018 - 09.2022

2nd Assistant Manager

Cato Fashions
07.2018 - 09.2018

Part Time Associate

Cato Fashions
02.2018 - 07.2018

Substitute Teacher

Caddo Parish School Board
08.2015 - 01.2018

Master of Science - Health Psychology

Northcentral University

Bachelor of Science - Psychology

Louisiana State University Shreveport

Associate Degree in General Studies - Psychology

Sounthern University At Shreveport
LaKeesha Pinkney