Lakeesha Thomas
Memphis,TN
Summary
Proven Assistant Property Manager with a track record of enhancing tenant satisfaction and compliance at Allied Orion Group. Excelled in relationship building and housing regulations, significantly improving operational processes within 90 days. Skilled in staff management and training, adept at fostering community engagement and ensuring regulatory adherence.
Overview
8
8
years of professional experience
Work History
Assistant property manager
Allied orion group
Memphis, TN
01.2023 - Current
- Assist in the day-to-day management of a RAD project, overseeing both affordable and market-rate units to ensure compliance with HUD regulations and local housing policies
- Coordinate and oversee tenant lease agreements, renewals, and terminations, ensuring compliance with RAD program requirements
- Maintain up-to-date knowledge of RAD program guidelines, compliance, and reporting requirements to ensure the property operates within regulatory frameworks
- Conduct regular property inspections and work closely with maintenance teams to address any repair or safety issues promptly
- Process resident applications, income certifications, and recertifications in accordance with RAD and HUD policies to ensure continued eligibility and compliance
- Assist in the preparation of annual budgets, financial reports, and audits, ensuring cost-effective management of property resources and assets
- Facilitate effective communication with residents, addressing concerns, resolving disputes, and maintaining high tenant satisfaction levels
- Collaborate with the Property Manager to implement and track resident service programs, aiming to improve quality of life and community engagement
- Maintain accurate and organized records for all tenant transactions, maintenance requests, and compliance documents in accordance with HUD and RAD guidelines
- Support the implementation of capital improvement projects and modernization efforts as part of the RAD conversion process
- Stay up-to-date on local housing market trends, affordable housing policies, and changes to RAD program regulations to adapt to evolving needs
Assistant Property manager
Unified Residential Management
Memphis, TN
01.2023 - 01.2024
- Help resolve resident disputes and problems
- Sell prospects on the merit of the property
- Supervise and direct staff in the absence of the Property Manager
- Schedule make-readies to prepare units for new residents
- Schedule outside make-ready services as needed and budgeted
- Notify residents who are delinquent in paying
- Maintain accurate records of rent collection
- Ensure that money collected is deposited daily
- Collect all rents and security deposits
- Post rent and miscellaneous income receipts
- Turn over bad debts to a collection agency
- Process lease applications and all paperwork associated with generating a lease
- Generate new leases through working with local employers, locators, and current residents
training and shift coordinator
Sephora Distribution Center
Olive Branch, MS
01.2020 - 01.2022
- Maintained knowledge of the inter-relatedness of operating activities to the overall functioning of the distribution center
- Used various in-house computer systems to track and monitor work activities
- Strong history and reputation of bringing operational processes and productivity from negative to positive results in less than 90 days (about 3 months)
- Prioritized and assigned work tasks to other associates to achieve work goals
- Communicated daily work goals to the team, coordinated against defined action plan
- Consistently motivated and coached associates on their journey to success
- Monitored associates’ work performance and provided feedback for improvement
- Trained and ensured associates are trained in their duties as described in the 'Preferred Methods and Procedures' manual
human resource expert
target inc.
01.2017 - 01.2019
- Maintained knowledge of federal, state, and local employment law
- Experienced using basic Office Suite computer and workforce management programs
- Knowledge of industry leading people and scheduling software
- Know the store sales goals and trends with the guest and team that are impacting and driving business results
- Worked with HR leader to anticipate and address specific talent and staffing needs for each area of the business; this includes understanding guests’ needs and ensuring the right mix of experience, selling capabilities and product enthusiasm to deliver the right experience
- Executed intentional recruiting efforts to help store leaders find and hire talent with the right skills and experiences to best serve their guests
- Supported the training needs of your store's sales force and be an advocate for continuous learning
Education
Bachelor of Science - Business Administration with minor in Human Resource Management
Colorado Technical University
Associate of Science - Business Administration
Colorado Technical University
Skills
- Relationship building and rapport
- Tenant issue resolution
- Application process proficiency
- Telephone and email etiquette
- Housing regulations
- Rent collection
- Fair housing regulations
- Training and mentoring
- Staff management
- Records management
- Lease agreement review
- Property management
Awards
- Soft Launch Compliance Award (Fair Housing & Sexual Harassment)
- Above & Beyond Award
- Compliance Award
Timeline
Assistant property manager
Allied orion group
01.2023 - Current
Assistant Property manager
Unified Residential Management
01.2023 - 01.2024
training and shift coordinator
Sephora Distribution Center
01.2020 - 01.2022
human resource expert
target inc.
01.2017 - 01.2019
Bachelor of Science - Business Administration with minor in Human Resource Management
Colorado Technical University
Associate of Science - Business Administration
Colorado Technical University
Similar Profiles
Sheree SantiagoSheree Santiago
Housing Compliance Monitor at Allied Orion GroupHousing Compliance Monitor at Allied Orion Group
Tiffany D WardTiffany D Ward
Community Manager at Allied Orion GroupCommunity Manager at Allied Orion Group
Belen BarahonaBelen Barahona
Property Manager at Allied Orion GroupProperty Manager at Allied Orion Group