Lakeicia Gore
Mayfield Hts,OH
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
11
11
years of professional experience
Work History
Asst. Manager
GEICO
01.2022 - 11.2022
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Selling Auto, Home, motorcycles, umbrella insurance to the individual market.
Insurance Broker
Shaw Crosby Insurance Brokerage
12.2014 - 12.2021
- Helping clients to investing in fixed products such as Annuities and IUL's
- Helping clients with healthcare needs by providing Health Insurance all types, Disability, Long term care, Hospital plans and more.
- Met with prospective customers and business owners in homes, businesses and other settings.
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Independent Agent
Paul Moss Insurance Agency
05.2013 - 09.2014
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sold auto, home, life and other various insurance products to individuals and affinity groups within assigned territory using consultative selling techniques.
Retention Specialist
GMAC Insurance Agency
01.2012 - 05.2013
- Reviewing policies and offering additional products
- Auto and Home and specialty products are offered to the clients with a special flavor for RV coverage.
- Recommended products to customers, thoroughly explaining details.
- Met customer call guidelines for service levels, handle time and productivity.
- Answered average calls, emails and faxes per day, addressing customer inquiries, solving problems and providing product information.
Insurance Sales Manager
AIL Life Insurance Company
09.2011 - 01.2012
- Helping union members enroll in their benefits with the insurance company
- Offering Whole life and Term Life
- Traveling 50% to clients home to offer the products and to help explain how they work.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
Education
Business Management
University of Phoenix And Cuyahoga Community College
Independence OHState Licensed - Insurance Broker
HONDROS
Independence, OH09.2011
Skills
- Cold Calling
- Account Management
- CRM Software
- Medicare
- B2B sales
- Outside sales
- Sales and Marketing
- Life & Health Insurance License
- Property & Casualty License
- Staff Management
Timeline
Asst. Manager
GEICO
01.2022 - 11.2022
Insurance Broker
Shaw Crosby Insurance Brokerage
12.2014 - 12.2021
Independent Agent
Paul Moss Insurance Agency
05.2013 - 09.2014
Retention Specialist
GMAC Insurance Agency
01.2012 - 05.2013
Insurance Sales Manager
AIL Life Insurance Company
09.2011 - 01.2012
Business Management
University of Phoenix And Cuyahoga Community College
State Licensed - Insurance Broker
HONDROS
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