Diligent nursing professional with a demonstrated success in patient care. Agile and responsive to dynamic patient needs and environmental conditions. Team-oriented and reliable with expert healthcare knowledge, clear verbal and written communication skills and sound clinical judgement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sales Associate
J. Crew Factory
09.2023 - Current
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Senior Stocking Associate
Harbor Freight Tools
08.2021 - 09.2023
Enhanced store organization by accurately stocking shelves and maintaining inventory control.
Maximized sales floor appeal with timely merchandise replenishment and presentation.
Collaborated with team members to maintain a clean, organized work environment.
Supported management in executing seasonal resets and promotional displays for optimal product visibility.
Assisted in training new Stocking Associates, sharing best practices and relevant experience.
Expedited the unloading process from delivery trucks, minimizing delays in product availability on the sales floor.
Sales Associate
Home Depot
02.2018 - 08.2021
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Licensed Insurance Agent
Lincoln Heritage Life Insurance Agency
01.2016 - 12.2018
Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
Streamlined the claims process for clients, ensuring prompt resolution and payment of claims.
Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
Expanded referral network through proactive relationship building with community partners, such as real estate agents and financial planners.
Generated new business opportunities via targeted marketing campaigns, resulting in increased lead generation and conversion rates.
Sales Associate
Walgreens
01.2014 - 01.2016
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Education
Practical Nursing -
Hinds Community College
Raymond, MS
12.2023
Skills
Direct Patient Care
Patient Monitoring
Medical Records Management
Patient Assessments
ADL Assistance
Task Prioritization
Attention to detail
Clinical Competence
Critical Thinking and Problem-Solving
Medication management and administration
Proper patient safety and infection control
Patient Education
Quality Improvement
Stress Management
Professional Development
Oracle SAP data entry, EPIC
Communication skills
Time management
Professional telephone etiquette for busy multi- line phones