LA' KEISA PRICE
Summary
Goal-oriented Business Analyst. Successfully assists companies by developing and implementing updates to operational standards, team organization and employee engagement strategies. Proactive and personable leader with top-notch skills in streamlining information, prioritizing tasks and approaching issues with analytical mindset. Bringing years of experience and demonstrated track record of success.
Active Top Secret SCI w/ Poly
Overview
9
9
years of professional experience
Work History
Business Analyst
AnaVation LLC
Chantilly, VA
01.2024 - Current
- Deliveres timely support by tracking issues and communicating resolutions to leadership.
- Suggests changes to senior management using analytics to support recommendations and actively participates in the implementation of approved changes.
- Identifies needs of customers promptly and efficiently.
- Participates in meetings with senior management team members in order to discuss key objectives related to ongoing projects.
- Offers input on key decisions and strategic plans, evaluating ongoing program data.
- Manages the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
- Prepares reports on progress towards program goals for management review.
- Coordinates meetings with stakeholders to ensure effective implementation of program initiatives.
- Facilitates communication between team members by organizing regular meetings and conference calls.
- Maintains up-to-date records related to program activities.
Admistrative/Business Analyst
Pentagon - Defense Innovation Unit (DIU)
Washington, DC
02.2021 - 01.2024
- Delivered timely support by tracking issues and communicating resolution across the organization.
- Managed portfolios and serves as primary liaison between the Navy/Defense Innovation Unit and multiple organizations to clarify goals and meet standards and deadlines.
- Recommended improvements to existing or proposed processes in order to enhance solution functionality.
- Performed statistical data analysis to inform leadership, portfolio leads and service advisors.
- Recognized subject matter expert (SME) for Administrative support utilizing Microsoft Office to include PowerPoint, Word, Access, and Excel. Directs, analyzes, and distributes policy and intelligence information across multiple state-of-the-art infrastructure systems on behalf of DIU.
- Primary point of contact and coordinator for all CATMS communications and correspondence. Responsible for tracking, managing, coordinating, and responding to all government, private sector, and Congressional inquiries, consolidating, and compiling senior leader inputs for the organization's responses. This involves reviews from legal, policy, and public affairs offices to establish a potential government, Congressional, and public reaction to the inquiry's response.
- In accordance with the Joint Travel Regulation, Defense Travel System (DTS) and R&E guidelines, assists in creating and amending all travel authorizations and travel vouchers (local and non-local) in DTS.
- Managed U.S Navy Active Duty and Reservists service members by drafting/creasing hiring packages (BNR's), extension requests, completing onboarding and de-boarding for both incoming and outgoing military personnel as well as assisting with AT mustering, ServiceNow tickets and Annual FITREPS. Collects inputs from Active Duty and Reserve personnel which includes Monitoring due dates and status of performance reports and award packages.
- Maintained electronic copies, and paper as directed by the Government, of files of all office documents including letters, memos, reports, and briefings.
- Maintained accountability of files and correspondence in the office, both in electronic and in paper form IAW WHS Administrative Instruction (IA) 15.
- Prepared and process Standing Operating Procedures (SOP).
- Created and maintain a tracking system for all office tasking (both internal and external) and upcoming personnel changes.
Management Analyst
U.S. Department of Defense
, Washington
04.2020 - 02.2021
- Assumed responsibility in updating the overall project plan for the deployment of automated solution to create repository and organize intergovernmental transactions (IGT) as well as for the implementation of daily funds balance reconciliation with the Treasury.
- Lead workgroup and executive steering committee meetings, which entail helped in preparing relevant presentation materials; determining, scoping, and designating action items; documenting relevant meeting notes, actions, decisions, and other important items; and recorded meeting minutes for all working groups.
- Constructed diagrams or illustrations as needed in distinguishing and describing financially relevant systems and processes to facilitate prioritization and risk identification, which are organized based on assessable unit, financial statement, treasury account, and organization.
- Devised a risk and objective-aligned inventory of systems, as well as organized initiatives, stakeholders, and all related tasks.
- Authored desk guides and standard operating procedures (SOPs), as well as wrote memorandums for Deputy Chief Financial Officer (ODCFO) signature to support the overall migration of Navy, Army, Marine Corp, and Air Force components over to the Treasury Disbursing System.
Management Analyst II
U.S. Department of State
, Washington
09.2019 - 04.2020
- Created, distributed and evaluated the annual Consular Affairs (CA) Risk Assessment in order to recommend improvements to business practices, processes and controls.
- Identified area of improvements to enhance business efficiencies and to reduce risks.
- Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.
- Performed statistical data analysis to inform customer groups.
- Effectively communicated across CA Bureaus to ensure successful functioning of newly implemented systems or procedures.
- Assisted the Audit Coordination team by ensuring that audit files are reviewed and stored in the department's audit repository.
- Maintained and granted access to the SharePoint site for the PPOD team. By doing so, SharePoint remained up to date and information was stored correctly.
- Reviewed corporate policies and procedures according to regulatory requirements. Ensured that operational and financial procedures were compliant with corporate policies.
- Provided meeting support to include meeting agendas with meeting objectives, administer meetings and developing presentations.
- Maintained the Bureau's Corrective Action Plan Portfolio. This portfolio was based on the results of the CA Annual Risk Assessment and is a means to track the progress of those programs and processes that have identified deficiencies.
Management Analyst II
United States Secret Service
Washington, DC
12.2018 - 09.2019
- Reviewed, analyzed, and evaluated user needs to create systems solutions that support overall business strategies.
- Documented system requirements, defined scope and objectives and created system specifications that drove system development and implementation.
- Developed reports and recommendations for appropriate action based on the analysis of collected data.
- Analyzed budgets and performed cost/benefit analysis of specific programs; reviewed financial data on an on-going basis to ensure conformance with established guidelines.
- Presented and/or gathered data to assist management in making administrative and operational decisions; prepares a variety of records, reports, and correspondence.
- Provided meeting support to include meeting agendas with meeting objectives, administer meetings, develop presentations, prepare, set-up and facilitate discussions, provide post-event minutes and summaries to include actions items.
- Tracked and reviewed for compliance and maintained a SharePoint site.
Executive Assistant / Technical Analyst
Herbert R. Temple, Army National Guard Readiness Center
Arlington, VA
03.2018 - 12.2018
- Worked for the Strategic Planning (G5) Division, supporting more than 3,000 Active Guard Reserve and Active Duty Operation Support Soldiers, family members, Department of the Army and Air Civilians and Contractors in and out of the National Guard Bureau.
- Performed administrative functions for an office comprised of military, civilian, and contract personnel.
- Coordinated with adjacent offices, directorates, and visiting personnel to schedule meetings with ARNG G5 primary, deputies and Division Chief.
- Coordinated the pick-up, drop-off, and distribution of mail and sensitive materials for the SPZ directorate.
- Coordinated and scheduled conference room availability within the Arlington Hall Station for meetings and events.
- Processed and monitored Directorate suspense items and personnel actions, including officer evaluation reports, Civilian Support and Evaluation reports, TDY requests, training and school requests.
- Reviewed, distributed, updated, and edited Task Management Tool (TMT) Taskers.
- Monitored leadership travel authorizations and vouchers and coordinated with approving authorities for all G5 Defense Travel System (DTS) Travel Requests.
Intake Specialist
Veteran Affairs
Washington, DC
03.2017 - 11.2017
- Assisted hundreds of Veterans/Service-Disabled Veteran business owners with getting their businesses verified though the Department of Veteran Affairs so that those individuals could be eligible to bid on government contracts.
- Supported Case Analyst and Project leads with managing over a thousand cases simultaneously.
- Assisted administrative staff with overflow work, including word processing, data entry, and Internet research in accordance with provided checklist and case equivalent fact pattern investigation.
- Developed training and procedural manuals for intake processing and records management
- Collected and analyzed all required documentation for applications.
- Performed compliance review and formation of case clarifying questions based on case fact patterns.
- Prepared CTF (Case Tracking Form) to assist case analysts with full document requests.
- Identified, collected, and analyzed all required documentation for applications.
Customer Service Representative
DC Health Link
Washington, C.
10.2016 - 03.2017
- Assisted and educated hundreds of DC residents on the current health care opportunities that exist today
- Provided information and addressed inquiries regarding Small Business Exchange, including assistance to small employers
- Interpreted policies and procedures applied during decision-making process
- Documented all customer encounters in clear and concise records
- Meet individual performance standards, including the confidentiality and security of information while assisting and resolving issues related to applications and eligibility determination for the Exchange and Medicaid
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Student Intern
U.S. Department of Energy
, WASHINGTON
06.2015 - 08.2015
- Provided administrative support for U.S Department of Energy's Office of Energy Efficiency and Renewable Energy (EERE).
- Assisted in the sustainable energy initiative to increase energy awareness in America.
- Assisted the operations team with restructuring their SharePoint database.
- Recommended improvements in processes and changes designed to improve overall quality, quantity, and efficiency of documents/records.
- Assisted Human Resource staff in coordinating and distributed employee performance appraisal forms to supervisors as required.
- Assisted in performing research and analysis in preparation for a variety of human resource related initiatives.
- Assisted in maintaining human resource records and documentation.
Education
BS - Business Administration
MORGAN STATE UNIVERSITY
05.2016
Agile Scrum Master Certification
Security+ Certification
Skills
- Templates Management
- Recommendations for Action
- Process Improvement
- Document Library Maintenance
- Risk Assessment
- Spreadsheet Development
- Microsoft Applications: Excel, Access, PowerPoint, Word, Project, Outlook, and SharePoint
- Travel Management System: Defense Travel System (DTS)
- Financial Management System: Global Financial Management System (GFMS)
- Data entry, Data Management
- Documentation, Research
- Strategic Planning
- Leadership
- Typing Skill: 60 wpm with 95% accuracy
- Data Visualization Software: Tableau and Power BI
- Data Gathering and Analysis, Regulatory Compliance, System Development and Implementation Report, Generation and Recordkeeping, Risk Assessment and Mitigation, Inventory Control
- Exceptional written and oral communication skills
- Correspondence and Task Management System (CATMS)
- Proactive, Self-directed
Timeline
Business Analyst
AnaVation LLC
01.2024 - Current
Admistrative/Business Analyst
Pentagon - Defense Innovation Unit (DIU)
02.2021 - 01.2024
Management Analyst
U.S. Department of Defense
04.2020 - 02.2021
Management Analyst II
U.S. Department of State
09.2019 - 04.2020
Management Analyst II
United States Secret Service
12.2018 - 09.2019
Executive Assistant / Technical Analyst
Herbert R. Temple, Army National Guard Readiness Center
03.2018 - 12.2018
Intake Specialist
Veteran Affairs
03.2017 - 11.2017
Customer Service Representative
DC Health Link
10.2016 - 03.2017
Student Intern
U.S. Department of Energy
06.2015 - 08.2015
BS - Business Administration
MORGAN STATE UNIVERSITY
Agile Scrum Master Certification
Security+ Certification
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