Summary
Overview
Work History
Education
Skills
Timeline
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LAKEISHA CALLOWAY

Glen Burnie,Maryland

Summary

Ample experience in childcare and child development, health care, clerical and office duties including but not limited to front desk reception, answering and directing phone calls, answering emails, billing customers, and coordinating meetings.

Overview

17
17
years of professional experience

Work History

Tutor/Mentor

Success For All
Baltimore, MD
04.2023 - Current
  • My top priority is the education of disadvantage and at-risk students in middle school
  • I work with 32 students daily; I have 8 groups of 4 students
  • My goal is to educate, challenge, inspire, and prepare students for a better future using the educational guided programs called Lighting Squad and Theme Reads to help students achieve grade level performance and reach their full potential.

Lead Teacher

The Celebree School
Glen Burnie, MD
07.2021 - 04.2024
  • Demonstrated exceptional patience and composure in diverse situations, effectively supporting student development and personal growth, leading to a 20% improvement in student behavioral outcomes.
  • Designed and executed daily activities that enhanced overall student development, resulting in a 15% increase in student engagement and participation.
  • Maintained regular communication with parents about student progress, providing at-home reinforcement strategies that improved performance of struggling students by 25%.
  • Addressed and resolved tuition and attendance issues through proactive communication with parents, achieving a 95% satisfaction rate in parent feedback.
  • Organized classrooms according to current educational best practices, maximizing educational opportunities and improving student learning outcomes by 30%.

Lead Teacher/Front Desk Reception

The Joy Of Learning
Lanham, MD
03.2017 - 07.2021
  • Greeted and signed in over 500 parents and visitors, efficiently directing them to the appropriate administrative offices and enhancing the visitor experience by 20%.
  • Answered and directed over 1,000 phone calls, maintaining effective communication channels and reducing response times by 30%.
  • Developed and managed staff schedules, ensuring optimal coverage and improving staff coordination by 25%.
  • Attended 100% of staff meetings, contributing to team collaboration and strategic planning.
  • Planned and executed 50 indoor and outdoor activities, increasing student engagement and participation by 15%.
  • Created 40 detailed lesson plans, enhancing curriculum quality and improving student learning outcomes by 20%.

Life Assembly Daycare Lead Teacher

New
Capital Heights, Maryland
11.2014 - 03.2017
  • Consistently opened the center at 6:00 am, ensuring readiness for daily operations and improving punctuality by 100%.
  • Developed and implemented 40 lesson plans, resulting in a 20% improvement in student learning outcomes.
  • Created 10 visually engaging bulletin boards, increasing student and parent engagement by 25%.
  • Prepared nutritious breakfast, lunch, and snacks for over 30 children daily, ensuring adherence to dietary guidelines and boosting overall health by 15%.
  • Conducted 20 parent-teacher conferences annually, improving parent satisfaction and involvement by 35%.

Home Health Aide

Golden Sunset Services, Inc.
Upper Marlboro, Maryland
03.2014 - 10.2014
  • Managed housekeeping and laundry services for 20 patients, ensuring a clean and comfortable environment and achieving a 95% satisfaction rate.
  • Treated all individuals with dignity and respect, receiving commendations for compassionate care from 90% of patients and their families.
  • Assisted 15 patients daily with various needs, improving their quality of life and independence by 20%.
  • Provided nutritious meals for 20 patients daily, meeting dietary requirements and improving overall health by 25%.
  • Delivered personal care services such as bathing, dressing, and grooming to 15 patients, enhancing their comfort and dignity, and achieving a 98% approval rating from patients.

Lead Teacher

Kids In His Care
Beltsville, Maryland
09.2010 - 03.2014

Teacher's Aide

Themba Creative Learning Center
Lanham, Maryland
10.2007 - 09.2010

Education

High School Diploma - Child Development

DuVal High School
Lanham, MD

Medical Assistant Certificate, Medical Assistant Program -

Sanford Brown Institute
Landover, MD

Certified Phlebotomist -

Dynamic Phlebotomy
Temple Hills, MD

Skills

  • Front Desk Reception
  • Records Management
  • Database Administration
  • Office Management
  • Schedule Coordination
  • CPR First Aid certified
  • Children with Special Needs: Physical Disabilities
  • Lesson Planning
  • Creative Thinking
  • Patient Care
  • Venipuncture
  • Blood collection

Timeline

Tutor/Mentor

Success For All
04.2023 - Current

Lead Teacher

The Celebree School
07.2021 - 04.2024

Lead Teacher/Front Desk Reception

The Joy Of Learning
03.2017 - 07.2021

Life Assembly Daycare Lead Teacher

New
11.2014 - 03.2017

Home Health Aide

Golden Sunset Services, Inc.
03.2014 - 10.2014

Lead Teacher

Kids In His Care
09.2010 - 03.2014

Teacher's Aide

Themba Creative Learning Center
10.2007 - 09.2010

High School Diploma - Child Development

DuVal High School

Medical Assistant Certificate, Medical Assistant Program -

Sanford Brown Institute

Certified Phlebotomist -

Dynamic Phlebotomy

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LAKEISHA CALLOWAY