Bodily Injury Claims Adjuster
Geico
- Proficiently process comprehensive, collision, uninsured motorist, property damage, and bodily injury claims for automobiles.
- Investigate and analyze liability to determine claim scope.
- Handle inbound and outbound calls, providing prompt assistance and information.
- Maintain a high rate of successful responses to inquiries or calls, surpassing the target of 60% consistently.
- Conduct recorded interviews and speak to witnesses and parties involved in accidents.
- Maintained track record of meeting or exceeding performance targets consistently.
- Organize and maintain daily schedule and tasks efficiently.
- Draft appropriate letters and compose releases for property damage and injury claims.
- Cooperate and communicate with special investigations unit team to address any suspicious or fraudulent claims.
- Conduct and monitor coverage investigations, ensuring compliance with guidelines and laws.
- Review and analyze demands and medical records from attorneys to evaluate bodily injury claim value.
- Estimate treatment cost and compensation for injured parties, interpreting medical reports and billing.
- Make fair offers on each claim based on thorough analysis.
- Determine and set reserves accurately for each claim.
- Communicate liability determinations to claimants, attorneys, and other parties involved in a professional and understandable manner.
- Provide support and assistance to team members during absences.
