Lakeisha Hough
Warren,OH
Summary
Dynamic Control Room Supervisor at Ultium Cell LLC with a proven track record in incident reporting and team leadership. Enhanced operational efficiency through effective communication and rigorous safety compliance. Skilled in electrical distribution systems, I fostered a culture of continuous improvement, ensuring high-quality service and team readiness in critical situations.
Overview
7
7
years of professional experience
Work History
Control Room Supervisor
Ultium Cell LLC
Lordstown, OH
01.2023 - 06.2025
- Supervised control room operations, ensuring compliance with safety protocols and standard procedures.
- Coordinated communication between teams to optimize workflow and enhance operational efficiency.
- Monitored real-time data for equipment performance, identifying anomalies and implementing corrective actions.
- Trained staff on control room systems and emergency response procedures to improve team readiness.
- Led incident response efforts, coordinating with emergency services to manage critical situations effectively.
- Evaluated staff performance, providing feedback and mentorship to foster professional development within the team.
- Established clear lines of communication within the team, fostering a positive work environment that encouraged collaboration and teamwork among colleagues.
- Conducted regular risk assessments, identifying potential hazards and initiating preventive actions to mitigate risks effectively.
- Collaborated with cross-functional teams to resolve operational issues promptly and efficiently.
- Adhered to strict quality control standards, consistently delivering reliable services while maintaining the highest levels of professionalism.
Operations Manager
Best Western Premier
Grove City, PA
05.2018 - 12.2018
- Streamlined daily operations to enhance guest satisfaction and service efficiency.
- Implemented training programs for staff, improving operational knowledge and performance.
- Coordinated inventory management, ensuring timely replenishment and optimal stock levels.
- Analyzed operational procedures, identifying opportunities for process improvements and cost reductions.
- Led regular performance reviews, providing constructive feedback to employees for continuous improvement initiatives.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Developed and implemented strategies to maximize customer satisfaction.
Education
Associate of Arts in Business Administration
DuBois Business College
Oil City, PA04.2007
Skills
- Incident reporting
- Procedure adherence
- Process monitoring
- Electrical distribution systems
- Regulatory compliance
- Quality assurance processes
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Team leadership
- Safety policies and procedures
- Decision-making
- Relationship building
- Team building
- Self motivation
- Analytical thinking
- Mechanical troubleshooting
- Computer literacy
- Emergency management
- Staff management
- Maintenance scheduling
- Continuous improvement
- Written communication
- Mathematical proficiency
- Operational recordkeeping
- Shutdown control
- Lockout and tagout management
Timeline
Control Room Supervisor
Ultium Cell LLC
01.2023 - 06.2025
Operations Manager
Best Western Premier
05.2018 - 12.2018
Associate of Arts in Business Administration
DuBois Business College