LaKeisha Lee
Summary
Hardworking employee enthusiastic about learning the Security Officer field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Delivery Driver
DoorDash
02.2022 - Current
- Loaded grocery bags into delivery vehicle
- Verified customer orders against store invoices
- Delivered groceries to customers' homes in a timely manner
- Ensured customer satisfaction by providing excellent service
- Assisted customers with unloading groceries at their homes
- Checked expiration dates on food items before loading onto the truck
- Organized products based on order tickets for efficient delivery routes
- Practiced safe and secure loading methods to avoid damaging goods
- Performed pre-trip inspections before starting routes each day.
Cashier Team Lead
Publix Grocery Store
03.2022 - 06.2023
- Assisted cashiers with resolving customer complaints and inquiries
- Provided guidance to cashiers on how to accurately ring up customers' purchases
- Trained new cashiers on proper use of registers and store policies
- Monitored cashier performance, providing feedback as needed
- Maintained a clean work environment by sweeping floors and wiping down counters regularly
- Processed refunds and exchanges according to company policy
- Identified discrepancies between actual sales figures and expected totals
- Recognized potential theft or fraud attempts by monitoring suspicious behavior
- Coordinated with other departments when additional support was needed during peak hours
- Ensured compliance with all safety regulations while performing tasks
- Assisted customers with locating items within the store when requested
- Supported other teams when necessary, such as stocking shelves or bagging groceries
- Developed strong working relationships with team members to foster collaboration
- Continually evaluated processes for improvement opportunities and implemented changes accordingly
- Scanned, priced and bagged customer groceries quickly to keep lines moving.
Deli Clerk
Kroger
02.2017 - 03.2020
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
- Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.
- Reduced food waste by closely monitoring inventory levels and proactively adjusting orders based on sales trends.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Supported store success through participation in inventory audits and suggesting improvements for deli department operations.
Education
Some College -
College Of Coastal Georgia
01.2015
Highschool Diploma -
Liberty County High School
01.2013
Skills
- Positive Attitude
- Teamwork and Collaboration
- Client Relationship Management
- Customer Service
- Punctual and Reliable
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
Timeline
Cashier Team Lead
Publix Grocery Store
03.2022 - 06.2023
Delivery Driver
DoorDash
02.2022 - Current
Deli Clerk
Kroger
02.2017 - 03.2020
Some College -
College Of Coastal Georgia
Highschool Diploma -
Liberty County High School