Lakeisha Leingang
Mandan
Summary
Detail-oriented team lead specializing in customer focus and process enhancements. Successfully implemented strategies that improved workflows and reduced shrinkage, while fostering an environment of teamwork and collaboration.
Overview
7
7
years of professional experience
Work History
Entertainment Team Lead
Wal-Mart Supercenter
Bismarck, ND
03.2020 - 06.2026
- Led team in achieving operational goals through effective communication and coordination of daily tasks.
- Mentored new employees to enhance productivity and ensure adherence to company policies.
- Implemented process improvements, resulting in streamlined workflows and increased efficiency.
- Monitored inventory levels, reducing shrinkage through proactive management strategies.
- Trained staff on safety protocols, promoting a culture of workplace safety and compliance.
- Conducted performance evaluations, providing constructive feedback to support employee development.
- Collaborated with management to develop strategic initiatives aimed at enhancing customer satisfaction and store performance.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Dishwasher/Prep Cook
Ohms Cafe & Bar
Mandan, ND
08.2019 - 02.2020
- Sorted and organized dishware for efficient washing and drying processes.
- Maintained a clean work area, adhering to safety protocols and health regulations.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
High School Diploma -
Mandan High School
Mandan, NDSkills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Workplace safety
- Teamwork and collaboration
- Problem-solving
Timeline
Entertainment Team Lead
Wal-Mart Supercenter
03.2020 - 06.2026
Dishwasher/Prep Cook
Ohms Cafe & Bar
08.2019 - 02.2020
High School Diploma -
Mandan High School