LAKEISHA MAINER
EDMOND,OK
Summary
Implementation Consultant with expertise in client onboarding and EDI implementation, ensuring timely software integration and enhanced customer experiences. Proven track record in configuring and troubleshooting electronic data interchange systems, leading to improved system performance and reduced errors. Strong problem-solving abilities and process streamlining skills contribute to increased efficiency and productivity. Experienced in managing multiple projects while maintaining robust relationships with trading partners and vendors.
Overview
8
8
years of professional experience
Work History
EDI Coordinator
Paycom
09.2022 - 10.2025
- Functioned as a trusted advisor, overseeing all aspects of Benefits EDI implementations, including client onboarding, carrier setup, testing, and production deployment.
- Managed the implementation lifecycle, ensuring adherence to the rigorous 60-day implementation schedule and meeting all project milestones.
- Served as the primary liaison between clients, carriers, and internal teams to facilitate seamless data integration and resolution of discrepancies.
- Configured, monitored, and ensured ongoing eligibility and enrollment file feeds for accuracy and compliance, directly supporting data migration, validation, and system configuration requirements.
- Managed multiple high-priority EDI projects simultaneously, demonstrating strong independent prioritization and time management skills.
Verification Specialist
Paycom
08.2021 - 09.2022
- Verified and processed employment and benefits information with exceptional accuracy and attention to detail, meeting all performance goals and accuracy standards.
- Resolved data discrepancies by navigating confidential client data and coordinating with internal departments.
- Documented processes and maintained high confidentiality standards.
Certified Nursing Assistant (CNA) / Mental Health Technician (MHT)
Bethany Behavior Health
11.2017 - 12.2020
- Provided direct patient care and support within a behavioral health setting, utilizing strong interpersonal skills to manage challenging situations.
- Collaborated with the healthcare team to implement care plans and maintain accurate patient records.
- Demonstrated compassion, empathy, and professionalism in supporting patients and families.
Certified Nursing Assistant (CNA)
Select Specialty Hospital
04.2019 - 07.2020
- Assisted in providing direct patient care, ensuring comfort and well-being.
- Collaborated with the healthcare team to implement care plans and maintain accurate patient records.
Education
GED -
Oklahoma State Department of Education
OCCCSkills
- Client Onboarding & Relationship Management
- Problem solving
- Project Planning & Milestones
- Client & Carrier Communication
- Requirements Documentation
- EDI Implementation & Management
- Data Migration & Testing
- Data Integrity & Troubleshooting
- Proficiency in Excel (VLOOKUP, Pivot Tables, Data Analysis)
- Attention to Detail
- Benefits Administration
- Meeting Deadlines & Metrics
- Confidentiality & Compliance
- Team collaboration
- Business process analysis
References
Available upon request.
Key Skills
Client Onboarding & Relationship Management, Project Planning & Milestones, Client & Carrier Communication, Requirements Documentation, EDI Implementation & Management, Data Migration & Testing, Data Integrity & Troubleshooting, Proficiency in Excel (VLOOKUP, Pivot Tables, Data Analysis), Attention to Detail, Benefits Administration, Meeting Deadlines & Metrics, Confidentiality & Compliance
Timeline
EDI Coordinator
Paycom
09.2022 - 10.2025
Verification Specialist
Paycom
08.2021 - 09.2022
Certified Nursing Assistant (CNA)
Select Specialty Hospital
04.2019 - 07.2020
Certified Nursing Assistant (CNA) / Mental Health Technician (MHT)
Bethany Behavior Health
11.2017 - 12.2020
GED -
Oklahoma State Department of Education