Lakeisha Manning
Wake Forest,NC
Summary
Detention Officer with established background in adult and youth detention environments. Quick decision-maker with excellent skills in physical restraint, search and seizure, prisoner transport and emergency response. Experienced with legal processes and requirements associated with felon incarceration.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Supervisor
McDonald's
03.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Keeping store from debris
- Managing food trucks drop offs
YCT
Wake County Detention Center
03.2023 - 04.2024
- Processed inmates by taking photographs and fingerprints.
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Attended to feeding, housing, and physical well-being of inmates.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
- Supported internal investigations into potential policy violations or criminal activity within the detention center environment.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Documented inmate behavior and activities in logbooks.
- Kitchen Staff/ Cooking and keeping kitchen from debris
Detention Officer
Edgecombe County Sheriff's Department
08.2019 - 03.2022
- Responded swiftly to emergency situations with appropriate use of force when necessary to protect both inmates'' well-being and facility security.
- Took custody of prisoners from arresting officers to begin processing into detention facility.
- Conducted physical searches of prisoners and premises in search of weapons and contraband.
- Wrote daily reports and maintained logs of inmate activities and behaviors.
- Attended to feeding, housing, and physical well-being of inmates.
- Intake Officer, Court paper work, Bond Paper work
- Kitchen Staff
Security Guard
G4S
02.2018 - 08.2019
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Maintained Badges , up to date
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Education
Associate of Science - Criminal Justice
Wake Technical Community College
Raleigh, NC05.2025
High School Diploma -
Greene Central High School
Snow Hill, NC06.2009
Skills
- Employee Training
- Workplace Safety
- Cash handling expertise
- Conflict resolution techniques
- Staff Scheduling
- Strong verbal and written communication
Certification
Taser certification
OC Spray
Timeline
YCT
Wake County Detention Center
03.2023 - 04.2024
Shift Supervisor
McDonald's
03.2021 - Current
Detention Officer
Edgecombe County Sheriff's Department
08.2019 - 03.2022
Security Guard
G4S
02.2018 - 08.2019
Associate of Science - Criminal Justice
Wake Technical Community College
High School Diploma -
Greene Central High School