LaKeisha Mason
Las Vegas,NV
Summary
Dynamic Office Associate with over 6 years of customer-focused service and proven expertise in critical thinking and MS Office applications. Recognized for exceptional productivity and efficient task execution, with strong capabilities in data entry, schedule management, and customer service. Adept in communication, problem-solving, and time management, ensuring seamless office operations. Committed to leveraging organizational skills to enhance operational efficiency further.
Overview
8
8
years of professional experience
Work History
Office Associate/Dispatcher
Loyalty Towing and Recovery
Business Closed
03.2020 - 12.2023
- Prioritized calls per urgency and importance
- Delivered comprehensive details regarding orders, challenges, and requirements to drivers.
- Ordered/restocked items for the company
- Resolved issues by relaying information accurately and efficiently.
Housekeeping Specialist
Lifestart
08.2018 - 12.2019
- Provided a clean and safe environment for members to workout in
- Managed laundry for gym, including members
- Responded to members concerns or request about upcoming fitness classes
- Request maintenance orders to fix non-working equipment and address damaged
Member Service Representative
Planet Fitness
01.2017 - 09.2018
- Greeted members and prospective members upon entering
- Checked members in the system, updating billing information and upgrading packages
- Informed new sign ups of promotions or specials being offered
- Updated members accounts and assisted with transfers to other gym locations
Picker/Packer
Dick Blick
12.2015 - 11.2016
- Arranged art items systematically across 12 containers.
- Worked additional shifts to meet deadlines during peak periods
- Handled product organization and wrapping prior to conveyance.
- Executed assignments swiftly to surpass stringent performance benchmarks.
Education
Bachelor of Arts - Creative Writing and English w/conc in Poetry
Southern New Hampshire University
Manchester, NH05-2023
Bachelor of Fine Arts - BFA - Photography
The Art Institutes
Chicago, IL01.2020
Skills
- Administrative assistance
- Multi-line telephone management
- Calendar management
- Document control
- File organization
- Paperwork processing
Awards
- Deans List, Southern New Hampshire University, 12/01/22
- Honor Roll, Southern New Hampshire University, 10/01/21
Languages
English
Native/ Bilingual
ASL
Limited
Timeline
Office Associate/Dispatcher
Loyalty Towing and Recovery
03.2020 - 12.2023
Housekeeping Specialist
Lifestart
08.2018 - 12.2019
Member Service Representative
Planet Fitness
01.2017 - 09.2018
Picker/Packer
Dick Blick
12.2015 - 11.2016
Bachelor of Arts - Creative Writing and English w/conc in Poetry
Southern New Hampshire University
Bachelor of Fine Arts - BFA - Photography
The Art Institutes
Similar Profiles
Stephen JenningsStephen Jennings
Tow Truck Driver at CSI Towing And Recovery LLC/ Towing CompanyTow Truck Driver at CSI Towing And Recovery LLC/ Towing Company
Derriohn Dunn, SrDerriohn Dunn, Sr
Recovery Operator at Bears Towing and RecoveryRecovery Operator at Bears Towing and Recovery
Katherine BradyKatherine Brady
Office Manager at Elite Towing and Recovery, LLCOffice Manager at Elite Towing and Recovery, LLC
Shauna HallahanShauna Hallahan
Paralegal at Fuller Law PracticeParalegal at Fuller Law Practice
Anthony CervantesAnthony Cervantes
Server Assistant at Mastros Ocean ClubServer Assistant at Mastros Ocean Club