Highlights of Qualifications: Enthusiastic individual, who is eager to contribute to a team, through success hard work, attention to detail and excellent organizational skills. Clear understanding of interpersonal skills and time management, and problem solving. Motivated to learn, grow and excel, while also gaining valuable experience.
Overview
22
22
years of professional experience
Work History
Senior Account Clerk Typist
Buffalo Board of Education
Buffalo, NY
03.2019 - Current
Contributed to a positive work environment through active participation in team meetings and open communication with colleagues.
Maintain highly confidential information within employee records. Maintain up to date informational files.
Streamlined account management processes by implementing efficient organizational systems.
Increased department efficiency with the implementation of new accounting software tools. Reviews and checks complex account-keeping records and reports for accuracy;
transactions or irregularities;
- maintains cost records and compiles reports for such records;
Classifies a variety of receipts and expenditures and distributes items according to prescribed code;
- posts to journal or ledger accounts from a variety of original entry media;
- prepares summary statements of ledger balances;
- verifies and summarizes totals of receipts with monthly register of revenues;
Assigns, reviews and records work done;
- instructs new employees in the specialized account-keeping and clerical work of the unit;
- exercises control over employees posting and checking records;
Receives remittances by mail or in person, verifies amount, computes interest and penalties and posts to book of original entry;
-Compiles data, prepares, inputs and analyzes complex financial and statistical records and reports;
-Supervises activities of a central payroll unit engaged in checking, verifying and distributing departmental payrolls;
-compiles payroll data and prepares, inputs and checks payrolls;
-Inputs receipts, payrolls, requisitions, vouchers and other materials from copy or rough drafts;
-enters and retrieves data from computerized records;
Processes, inputs, sorts, indexes, records and files a variety of records and reports;
Assists in preparing departmental or unit budget and maintaining budgetary control;
Maintain Attendance Records for over 400 students, as well as Staff Attendance, Substitute sign in's. Utilize Computer Systems & Equipment for assigned Clerical tasks Provide excellent customer service to parents, students and staff at different BPS school locations.
Prepared statistical reports with relevant company data and statistics.
Accurately typed 65 words per minute with no errors.
Organized and maintained precise student files.
Customer Specialist I
First Niagara /KeyBank
Lockport, NY
06.2016 - 08.2018
Assessed caller accounts to determine benefits, identify service needs and resolve issues
Promoted products and services, Faxed, and emailed correspondence.
Supported other Lines of Business, such as teller operations, call center customer care, all based on staffing needs.
Medical Advocate
Fidelis Care
Getzville, NY
08.2015 - 12.2015
Supported families with their active and termed policies in regard to Medicaid, assist with follow-up outbound Med-phone calls, Monitor reinstatement and re-certifications for Medicaid.
Randstad
Getzville, NY
01.2015 - 08.2015
Lock box-Private Sector- Entered confidential information into computer systems with accuracy.
Schedule call backs depending on time zones throughout USA and Canada and entered data using spreadsheets within their Wyncati computer system.
Updated spreadsheets using Microsoft Excel for daily, weekly and monthly reporting
Service Representative/Unit Clerk
Catholic Health System
Buffalo, NY
08.2003 - 12.2010
Performed registration, scheduling, ordering of supplies and dietary orders for patients on Medical Surgical Unit.
Maintained proper documents were charted and placed in order for each department.
Administered referrals to primary doctors, reviewed lab orders for various health issues.
Transcribed physician orders from Kardex/ Progress notes into patient charts.
Lead Service Representative assist with payroll/Kronos System/Time Keeping
Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
Prepared admissions charts and scanned records.
Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
Education
Medical Office Assistant CertificateMedical Billing Certificate - undefined
Adult Learning Center
6.2007
Associates Degree - Administrative Assistant in Occupational Studies
Bryant & Stratton College
05.2002
Skills
Clerical support
Communications equipment maintenance
Computer proficiency
Keyboarding 65 words
Electronic charting
Transcribing orders
Medical terminology proficiency
Timeline
Senior Account Clerk Typist
Buffalo Board of Education
03.2019 - Current
Typist
Buffalo Board Of Education
11.2018 - 03.2019
Customer Specialist I
First Niagara /KeyBank
06.2016 - 08.2018
Medical Advocate
Fidelis Care
08.2015 - 12.2015
Randstad
01.2015 - 08.2015
Service Representative/Unit Clerk
Catholic Health System
08.2003 - 12.2010
Medical Office Assistant CertificateMedical Billing Certificate - undefined
Adult Learning Center
Associates Degree - Administrative Assistant in Occupational Studies