LaKeisha Porteous
Parrish,FL
Summary
Creative Clerk with dedication to achieving high level of customer service across various industries. Process-driven with keen attention to detail. Offering proven skills to partner with diverse professionals.
Overview
17
17
years of professional experience
Work History
Data Immigration Clerk
Sherette's Document Preparation
Saint Petersburg, FL
03.2023 - Current
- Organized and maintained filing systems for confidential documents.
- Generated daily reports of sales activity for management review.
- Performed data entry tasks to update customer accounts records.
- Scanned documents into digital formats ensuring accuracy of content.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Provided administrative support such as scheduling appointments or meetings.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Supported office clerical functions using word processing and other software, email and office machines.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Coordinated travel arrangements and accommodations for staff members.
Operations Supervisor
Under 1 Roof Int LLC
Saint Petersburg, FL
06.2015 - Current
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Maintained accurate records of employee attendance and performance reviews.
- Coordinated with vendors regarding product availability, pricing, delivery schedules.
- Implemented new operational procedures, resultingin an increase in process efficiency.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Researched and prepared reports required by management or governmental agencies.
Chef Assistant
Cambridges Beaches Bermuda
Sandy's, N/a
11.2010 - 05.2013
- Assisted Chef in preparing ingredients for various dishes.
- Cleaned and organized kitchen equipment, appliances, and utensils.
- Maintained cleanliness of work areas throughout shift.
- Documented daily production sheets for each dish prepared.
- Checked freshness of food products prior to use.
- Rotated stock on shelves to maintain product freshness.
- Ensured all safety protocols were followed during meal prep.
- Communicated with wait staff regarding special orders or dietary restrictions.
- Inspected finished dishes for presentation accuracy prior to serving.
- Supported chefs in managing food preparation to achieve precise plating and presentation.
- Prepared and cooked food under head chef's direction, following recipes and cooking instructions.
- Stocked food stations before shifts with items and equipment needed for recipes.
- Sliced fruit and vegetables for various menu items and stored for later use in crisper.
- Organized prep list and coordinated efficient work to be ready for fast-paced banquet cooking operations.
- Informed kitchen staff of schedules and delegated appropriate duties to improve efficiency.
- Observed culinary trends and innovations to bring new ideas to team.
- Purchased and stored ingredients and food supplies, keeping enough goods on hand to meet daily demands.
Head Bartender
Coco Reef Bermuda
Paget, Bermuda, N/A
02.2008 - 12.2012
- Assigned bartenders to specific tasks and duties throughout the shift.
- Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Ensured that all liquor laws were followed during service hours.
- Enforced responsible alcohol consumption among customers by ensuring that no one was over-served or served underage patrons.
- Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
- Managed stock levels of all alcoholic beverages available at the bar.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Coordinated special events such as tastings, fundraisers, corporate functions.
- Collected and organized daily till totals and tips.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Delivered exceptional bar service for special events such as weddings, business conferences and society receptions.
- Trained new bartenders on drink preparation and upselling techniques.
Education
Entry Level Business Studies - Quick Books And Inventory
Cranleigh LTD
Bermuda01-2001
GED -
St. George's Secondary
Bermuda06-1997
Skills
- Database entry
- Cash Management
- Administrative Support
- File Maintenance
- Confidentiality
- Cash Handling
- Basic accounting
- Verbal and writing communication
- Meeting Coordination
- Administrative tasks
- Travel Arrangements
- Document Management
Timeline
Data Immigration Clerk
Sherette's Document Preparation
03.2023 - Current
Operations Supervisor
Under 1 Roof Int LLC
06.2015 - Current
Chef Assistant
Cambridges Beaches Bermuda
11.2010 - 05.2013
Head Bartender
Coco Reef Bermuda
02.2008 - 12.2012
Entry Level Business Studies - Quick Books And Inventory
Cranleigh LTD
GED -
St. George's Secondary
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