Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lakeisha R. Payne

ALEXANDRIA,LA

Summary

Dedicated professional with extensive experience supporting individuals with disabilities and mental disorders across various age groups. Proven ability to maintain confidentiality and deliver precise work while demonstrating strong self-discipline and patience. Highly motivated to embrace new challenges, showcasing adaptability, and exceptional interpersonal skills. Capable of working independently and rapidly acquiring new competencies.

Overview

5
5
years of professional experience

Work History

Quality Service Manager Supervisor

The Arc Rapides
Alexandria, LA
11.2020 - Current
  • Managed caseload of XX clients, delivering comprehensive case management services.
  • Conducted thorough assessments to identify client needs and formulate individualized care plans.
  • Collaborated with interdisciplinary teams to coordinate and monitor service delivery.
  • Advocated for clients' rights, ensuring access to essential resources and support systems.
  • Maintained accurate documentation of client interactions, progress, and outcomes.
  • Facilitated regular client meetings to review goals, address barriers, and track progress.
  • Coordinated referrals to community agencies for additional support services as needed.
  • Provided crisis intervention and emotional support during challenging situations.

Mental Health Therapist

We Care Behavioral Health
Alexandria, LA
07.2022 - 04.2024
  • Provided individual therapy sessions to clients with various mental health concerns, including anxiety, depression, and trauma
  • Conducted comprehensive assessments to determine appropriate treatment plans for clients based on their specific needs and goals
  • Utilized evidence-based therapeutic techniques such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and mindfulness practices
  • Maintained accurate and confidential client records in compliance with legal and ethical standards
  • Regularly evaluated client progress through ongoing assessment measures, adjusting treatment plans as necessary to optimize outcomes
  • Provided crisis intervention services to individuals experiencing acute mental health crises or suicidal ideation
  • Educated clients about coping strategies and self-care techniques to enhance their overall well-being outside of therapy sessions
  • Participated in regular supervision meetings with senior therapists to discuss cases, receive feedback, and enhance clinical skills
  • Managed a caseload of XX clients while consistently meeting documentation deadlines
  • Led a support group for individuals struggling with addiction that resulted in XX% increase in participants' abstinence rates after six months
  • Achieved an average improvement rate of XX% in client symptom reduction over the course of therapy sessions
  • Developed personalized safety plans for high-risk clients at risk of self-harm or suicide
  • Implemented trauma-informed care principles into therapeutic interventions for survivors of abuse or violence
  • Delivered culturally sensitive counseling services by adapting therapeutic approaches to meet the unique needs of diverse populations
  • Provided psychoeducational to clients' families, offering guidance and support in understanding mental health conditions
  • Participated in ongoing professional development activities to stay updated on the latest research and therapeutic techniques
  • Assisted in the implementation of a teletherapy program, expanding access to mental health services for remote clients
  • Increased client satisfaction scores by XX% through consistently providing empathetic and compassionate care
  • Supported clients in developing healthy coping mechanisms to manage stress, anxiety, or depression symptoms
  • Collaborated with psychiatrists and other healthcare professionals to develop comprehensive treatment plans for clients with co-occurring disorders

QIDP

St. Mary’s Residential Training Facility
Boyce, LA
03.2020 - 11.2020
  • Developed and implemented individualized care plans for clients with intellectual disabilities, ensuring their specific needs and goals were met
  • Coordinated and facilitated team meetings to discuss client progress, address concerns, and develop strategies for improvement
  • Monitored client behavior and implemented behavior management techniques to promote positive outcomes
  • Collaborated with interdisciplinary teams including psychologists, therapists, nurses, and social workers to provide comprehensive care
  • Maintained accurate documentation of client progress, incidents, medications administered, and any changes in behavior or health status
  • Conducted regular assessments of clients' skills and abilities to identify areas for growth and development
  • Advocated for the rights of individuals with intellectual disabilities by ensuring they received appropriate services and accommodations
  • Assisted in the transition process for clients moving from residential facilities to community-based settings or vice versa
  • Provided training and guidance to direct support staff on best practices for supporting individuals with intellectual disabilities
  • Implemented person-centered planning approaches to empower clients in decision-making processes regarding their own lives
  • Ensured compliance with all applicable regulations related to the provision of services for individuals with intellectual disabilities
  • Participated in quality assurance activities such as audits, program evaluations, and outcome measurements to assess service effectiveness

Education

Bachelor of Science - Psychology

Northwestern State University
Natchitoches, LA
12.2019

Diploma - General Studies

Bolton High School
Alexandria, LA
05.1996

Skills

  • Crisis intervention
  • Cognitive behavioral therapy
  • Individualized care plans
  • Client assessment
  • Interdisciplinary collaboration
  • Documentation management
  • Case management
  • Behavior management
  • Client advocacy
  • Time management
  • Conflict resolution
  • Critical thinking
  • Analytical thinking
  • Employee supervision
  • Reporting and documentation
  • Project management

References

References available upon request.

Timeline

Mental Health Therapist

We Care Behavioral Health
07.2022 - 04.2024

Quality Service Manager Supervisor

The Arc Rapides
11.2020 - Current

QIDP

St. Mary’s Residential Training Facility
03.2020 - 11.2020

Bachelor of Science - Psychology

Northwestern State University

Diploma - General Studies

Bolton High School

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