LaKeisha Stone

Verified and maintained precise financial transaction records.

Ensured timely resolutions accommodating both Client and Landlord requirements.

Managed and processed vendor invoices efficiently.

• Provide superior customer service communication and wants or needs
• Drive sales and margin in alignment with the financial plan of a 50-60 Million dollar a year store
• Control and monitor overall store expenses
• Cut costs by reducing labor or freight we didn't need
• Supervisor to 20 plus associates
• Assist the other Store Management Team overseeing the overall safety, security, supervision, training, mentoring and scheduling of all assigned personnel
• HR hiring, training, developing new talent and evaluating personnel in sales, promoting or terminating workers when appropriate
• Meeting and maintaining company goals
• Made some changes to help cut the loss of $200,000 the store lost last year
• Managing Contractor's Accounts
• Going above and beyond to make sure the Customers needs are met
• Problem Solve if there's an issue

• Department Manager leading engaging associates and delivering superior customer service
• Achieve profit margin by merchandising, cancel freight that wasn't needed and increased sales by 8% over the previous year
• M.I.C (Manager in training) assists the Store Manager when he's off by being in charge of the store
• HR Personnel, training and developing new talent
• Scheduling for the 6 associates I managed
• Achieving company shrink goals 8% down to 3.1% by budget cut, freight flow
• Executive walks / Corporate and District (Traveled to other stores setting up for Executive walks) Get the department up to company standards and merchandise new products coming out
• Keeping track of department inventory and store financials daily
• Look at reports once a week to make sure no cost was adjusted before the next shipment was to arrive
• Keying and editing payroll for employees
• Making sure employees' time was correct and ensuring payroll was released on time

• Providing customer service by seeking out the customer to gather their wants or needs
• Checking out customers and attending to customers needs
• When truck deliveries arrive unloading the trucks
• Operating Power Equipment