Lakeisha Williams

Fletcher Family Chiropractic

01.2023 - Current

Assisted patients with scheduling appointments and managing intake paperwork.
Supported chiropractic staff in maintaining a clean and organized treatment environment.
Sanitized, restocked, and organized exam rooms and medical equipment.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Followed appropriate procedures to minimize patient's exposure to radiation.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained cleanliness and order in treatment and waiting areas, ensuring safe and inviting space for patients.
Facilitated welcoming clinic environment, contributing to positive patient experiences through attentive service.
Supported chiropractors during treatments to enhance patient care and expedite appointment turnover.
Managed patient appointments to ensure smooth clinic operations, reducing wait times and improving patient satisfaction.
Streamlined patient check-in and check-out processes, minimizing wait times and improving overall satisfaction.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Provided attentive support during chiropractic adjustments, contributing to effective treatments and patient comfort.