La'Keita Parker
Hope Mills,NC
Summary
Business development professional with proven track record in identifying and securing new growth opportunities. Known for collaborative approach to teamwork and results-driven mindset. Skilled in market analysis and strategic partnership development, with reputation for adaptability and reliability.
Overview
14
14
years of professional experience
Work History
SR Account Executive
Charter Spectrum
Fayetteville, NC
11.2022 - Current
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Mentored junior account executives, fostering a positive work environment and encouraging professional growth.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
- Negotiated contracts that maximized profit margins while maintaining competitive pricing for clients.
- Consistently met or exceeded monthly sales quotas through diligent prospecting efforts and effective closing techniques.
- Cold called prospects to explain partnership benefits, representing company values.
- Networked at events and prospected for new customers with diverse strategies.
- Actively participated in industry events as a representative of the company, expanding professional network connections for potential leads generation.
- Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
Senior Mortgage Consultant
PMG WORLDWIDE INC
Fayetteville, NC
11.2024 - 07.2025
- Enhanced client retention through consistent follow-up and timely communication, ensuring all questions were addressed promptly and accurately.
- Maintained up-to-date knowledge on industry trends and regulations, consistently providing accurate information to clients during consultations.
- Developed comprehensive financial plans for clients, analyzing their current situation and outlining strategies to achieve homeownership goals.
- Proactively identified potential bottlenecks in the loan process, implementing effective solutions that led to increased operational efficiency.
- Collaborated with other department professionals such as processors and closers for smooth transaction execution throughout the entire mortgage lifecycle.
- Guided clients through the entire mortgage application process, ensuring a seamless experience from pre-approval to closing.
Mortgage Broker
Tactical Mortgage
Fayetteville, NC
07.2022 - 11.2022
- Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
- Assessed clients' financial data to determine loan suitability.
- Mentored other mortgage brokers in methods to help each land new clientele.
- Collaborated with different lenders to find best possible deal for homebuyers.
- Explained entire mortgage loan process to borrower.
- Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
- Reviewed loan files and updated to match current standards.
Loan Officer
Homespire Mortgage
Fayetteville, NC
12.2021 - 07.2022
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Examined customer loan applications for loan approvals and denials.
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Developed and maintained relationships with local real estate agents.
- Advised clients on mortgage, education and personal loans.
- Complied with regulatory requirements of Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
Business Development Manager
PRG
Fayetteville , NC
01.2017 - Current
- Posted positions through approved recruitment channels.Pre-screened all resumes prior to sending them to corporate hiring managers for consideration.Networked with industry contacts, association memberships and associates.
- Developed new business by networking with valuable customers.
- Screened all applicants based on their qualifications and background.Promptly corresponded with all applicants and coordinated and conducted interviews.
- Ensured that client inquiries were handled professionally and efficiently
- Negotiated, prepared and signed contracts with customers.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Identified issues and crafted unique and immediate solutions to remedy them.
- Devised effective marketing, sales and other promotional initiatives.
- Analyzed industry trends and compiled market research data to inform planning and strategy.
- Managed business finances, including paying vendors and suppliers for products services rendered.
- Managed buying and selling of goods online via third-party sales venues such as eBay and Etsy.
- Prospected to obtain new accounts while maintaining relationships with existing accounts.
Client Experience Manager
Landart Solutions
Fayetteville , NC
10.2019 - 04.2020
- Worked directly with President of company.
- Conducted travel arrangements for office and field staff.
- Conducted recruiting and managed job fairs on behalf of company
- Conducted new hire orientation as well as new hire paperwork.
- Received all incoming and outgoing calls and emails.
- Engaged social media audience by collaborating with graphic designers to develop visually appealing content.
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Handled all incoming business and client requests for information.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Prepared vendor invoices and processed incoming payments.
Relationship Banker
Bank Of America
Fayetteville, NORTH CAROLINA (NC)
02.2019 - 10.2019
- Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
- Approached prospective clients through cold calling and emails to meet sales targets.
- Keyed customer details, including contact information and payment data into system, carefully observing all corporate procedures related to confidentiality.
- Presented new and additional products and services to existing customers.
- Collected member loan payments.
- Executed wire transfers, stop payments and account transfers.
- Assessed clients' financial situations to develop strategic financial planning solutions.
- Created member account profiles on organization's online banking program.
- Maintained friendly and professional customer interactions.
Store Manager
Mobile Now
Fayetteville, NC
05.2016 - 05.2019
- Partnered with store director to interview, hire, train and develop department managers and team members to build and sustain high in-store performance.
- Perform as a role model for all employees in the location
- Achieve personal sales goals as well as assist employees with closing sales and customer service
- Drive sales performance through coaching and training
- Stay up to date on all industry information and technology
- Maintain and enforce all visual, housekeeping, and appearance standards
- Maintain all location operations including but limited to inventory, daily paperwork, schedules, and loss prevention
- Conduct employee reviews, meetings, and training's
- Conducted store inventories daily.
- Ensured compliance with policies, standards and security measures.
- Oversaw employee scheduling and payroll processing to guide operations.
- Trained and developed new associates on POS system and key sales tactics.
Education
Associate of Applied Science - Business Administration Operation Management
Fayetteville Technical Community College
Fayetteville, NC05.2012
High School Diploma -
Lawton Senior High School
Lawton, OK05.2000
Skills
- Detail-oriented approach
- Resourceful
- Dedicated team player
- Excellent communication skills
- Results-oriented
- Self-directed
- Strong interpersonal skills
- Accurate and detailed
Timeline
Senior Mortgage Consultant
PMG WORLDWIDE INC
11.2024 - 07.2025
SR Account Executive
Charter Spectrum
11.2022 - Current
Mortgage Broker
Tactical Mortgage
07.2022 - 11.2022
Loan Officer
Homespire Mortgage
12.2021 - 07.2022
Client Experience Manager
Landart Solutions
10.2019 - 04.2020
Relationship Banker
Bank Of America
02.2019 - 10.2019
Store Manager
Mobile Now
05.2016 - 05.2019
Business Development Manager
PRG
01.2017 - Current
Associate of Applied Science - Business Administration Operation Management
Fayetteville Technical Community College
High School Diploma -
Lawton Senior High School