Lakeitha Jackson
Houston,TX
Summary
Dynamic professional with a proven track record in customer service and problem-solving, honed across roles from Sales Associate at Dollar General Market to Assistant Manager. Excelled in team collaboration and time management, boosting customer satisfaction and operational efficiency. Skilled in cash handling and relationship building, I consistently exceed employer expectations by leveraging excellent people skills and a professional demeanor.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Dollar General Market
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
Hairstylist Booth Renter
God Holds the Kei
01.1990 - Current
- Maximized productivity by efficiently multitasking, handling appointments, walk-in clients, and retail sales simultaneously.
- Streamlined appointment scheduling and managed time efficiently to accommodate multiple clients per day.
- Implemented creative solutions for challenging hair situations such as color corrections or repairing damaged hair.
- Increased client satisfaction by providing personalized hair consultations and recommending suitable styles.
BB I
Metro Care Services
02.2016 - 08.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Assistant Manager
Security -self Storage
10.2020 - 08.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate Of Applied Business - Business Management
Everest College
Dallas, TX11.2015
Biblical Studies - Bible Study
Southern Bible Institute
Dallas, TX11.2014
High School Diploma - Basic
Thomas Jefferson High School
Dallas, TX06.1988
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Problem-solving
- Reliable and punctual
- Relationship building
- Cash handling
- Cash register operation
- Stocking and receiving
- Store opening and closing
- Professional demeanor
- Cleaning techniques
Timeline
Assistant Manager
Security -self Storage
10.2020 - 08.2022
BB I
Metro Care Services
02.2016 - 08.2016
Hairstylist Booth Renter
God Holds the Kei
01.1990 - Current
Sales Associate
Dollar General Market
Associate Of Applied Business - Business Management
Everest College
Biblical Studies - Bible Study
Southern Bible Institute
High School Diploma - Basic
Thomas Jefferson High School
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