Lakeitha Johnson
East Orange,New Jersey
Summary
Diligent Security professional with 6 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Front Gate Security Officer
Allied Universal Security Services
10.2023 - Current
- Demonstrated professionalism during interactions with guests, vendors, and contractors to uphold company reputation.
- Assisted in emergency situations, efficiently evacuating occupants from the premises when necessary.
- Contributed to a positive workplace culture through clear communication with colleagues, sharing relevant information regarding shift updates and potential threats.
- Enhanced team performance by providing training to new hires on security protocols and best practices.
- Prevented unauthorized access to restricted areas by rigorously checking identification badges or credentials as required.
Security/ Supervise
Allied Universal
08.2022 - 09.2023
- Patrol premises, Supervise staff, E-scan employee and guest property, Wand staff if needed, Assist FedEx Corporate Officers, Check equipment properly, Unlock Gates, Check Identification, assign employees to set post, patrol premises, scan barcodes, escort pilot
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Self-motivated, with a strong sense of personal responsibility.
Operations Counselor
The Geo Reentry Services
02.2021 - 03.2022
- Wand and pat down visitors and residents, Check residents mail, Bunk check residents rooms, Observe visitation and dinning hall, Foot patrol facility, Answer phone calls and record messages, Create badges for residents, vehicle escort residents to North Jersey Prison if needed, conduct random drug testing on residents
- Maintained detailed records of all operations activities for accurate reporting purposes.
Security Patrol Officer
Allied Universal
10.2019 - 02.2021
- Patrol inside and outside premises, Create employee IDs, Scan barcodes, Perform emergency drills, Stand for certain period of time, Escort business guest, sign in truck deliveries, front desk reception
- Enforced parking regulations within assigned zones by issuing citations as needed while maintaining a fair approach towards violators'' circumstances if applicable.
Loss Prevention Officer
Metro One Loss Prevention
08.2018 - 10.2019
- Completed incident reports and activity logs for accurate, current records.
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Conducted daily store walk-throughs to identify potential security risks.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
Security Escort
U.S. Security Associates
08.2016 - 08.2018
- Board passengers on the plane, Wheelchair assistance, Observe and high communication skills, Escort services, Priority line, Direct passengers, Prepare line for airline service desks
- Enhanced site security by conducting thorough access control procedures and visitor screenings.
- Conducted regular foot patrols to maintain a visible security presence, deterring potential threats and criminal activity.
- Reduced risk of security breaches by regularly monitoring CCTV cameras and promptly addressing suspicious activities.
Cashier
KFC
03.2015 - 08.2016
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Secretary
Rashid Management And Planning
02.2013 - 03.2015
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained electronic filing systems and categorized documents.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
No Degree - Nursing
Bloomfield College
Bloomfield, NJHigh School Diploma -
Irvington High School
Irvington, NJ06.2014
Skills
- CCTV Monitoring
- Data Entry
- Incident Reporting
- Security Equipment Operation
- Employee and Visitor Screening
- Access Control Management
- Vigilance Awareness
- Alarm Systems Knowledge
- Customer Service
- Punctuality
- Adaptable and Flexible
- Team Leadership
- Attentive and Observant
Certification
- Sora Certified
- CPR/First Aid
References
- Ali Rashid, 973-699-2939, cell
- Diane Johnson, 973-220-1858
Timeline
Front Gate Security Officer
Allied Universal Security Services
10.2023 - Current
Security/ Supervise
Allied Universal
08.2022 - 09.2023
Operations Counselor
The Geo Reentry Services
02.2021 - 03.2022
Security Patrol Officer
Allied Universal
10.2019 - 02.2021
Loss Prevention Officer
Metro One Loss Prevention
08.2018 - 10.2019
Security Escort
U.S. Security Associates
08.2016 - 08.2018
Cashier
KFC
03.2015 - 08.2016
Secretary
Rashid Management And Planning
02.2013 - 03.2015
No Degree - Nursing
Bloomfield College
High School Diploma -
Irvington High School