Lakeithia Childers
Fort Worth
Summary
Dependable and dedicated professional with a strong focus on meeting business needs in fast-paced environments. Recognized for exceptional customer service skills, professionalism, and integrity. Committed to quality and excellence, driving personal and organizational growth. Aiming to leverage skills to enhance company productivity and reputation. Highly skilled Hair Braider with comprehensive experience in various braiding techniques including cornrows, box braids, and micro-braids. Possess adeptness at understanding clients' needs and providing customized solutions to meet them. Known for creativity, precision, and strong interpersonal skills. Have consistently delivered satisfying results while maintaining high levels of customer satisfaction.
Overview
10
10
years of professional experience
Work History
Hair Braider
A Touch of Magic Hair Salon
Fort Worth
09.2015 - Current
- Maintained clean, organized workspace to enhance client comfort and safety.
- Managed appointment schedules to optimize client flow and minimize wait times.
- Tailored hair preparation and braiding techniques to meet individual client preferences.
- Provided guidance and assistance to stylists on complex braid designs when required.
Contact Center Agent I
Co-op Solutions
Fort Worth
10.2022 - 05.2023
- Applied organizational and product knowledge to deliver efficient service to Credit Union employees and members.
- Handled incoming member calls, navigating tools to address inquiries effectively.
- Maintained high service standards, meeting performance targets consistently.
- Demonstrated composure in challenging situations, maintaining a calm, professional demeanor.
- Fostered productive relationships with team members, enhancing collaborative efforts.
- Promoted Co-op Call Centers' positive image through professional conduct.
- Engaged in comprehensive product training to enhance knowledge.
- Reviewed manuals and resources to stay informed on products.
Delivery Driver
Amazon
Fort Worth
10.2021 - 05.2022
- Operated light vehicles under 26,001 pounds GVW for pickup and delivery of merchandise.
Loaded and unloaded vehicles to ensure efficient handling of packages.
Delivered packages from distribution centers to designated locations in a timely manner.
Claims Rep
Catastrophe Management Solutions
Fort Worth
11.2016 - 12.2020
- Obtain information from the insured or designated persons for the purpose of settling a claim with an insurance carrier.
- Duties: Entering claims information into database systems.
- Prepare insurance claims forms or related documents, and review them for completeness.
- Post or attach claims information to the claim file.
- Transmit claims for payment, or further information.
Group Coordinator Lead
DHL Supply Chain
Fort Worth
08.2018 - 04.2019
- Enforce safety and sanitation regulations.
- Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, or fabricators.
- Confer with other supervisors to coordinate operations and activities within or between departments.
- Plan and establish work schedules, assignments, and production sequences to meet production goals.
- Sort, grade, weigh, and inspect products, verifying and adjusting product weight or measurement to meet specifications.
- Stop or reset machines when malfunctions occur, clear machine jams, and report malfunctions to a supervisor.
- Observe machine operations to ensure quality and conformity of filled or packaged products to standards.
- Remove finished packaged items from the machine and separate rejected items.
Education
High School -
Southwest High School
Fort Worth, TX01.2004
Skills
- First aid expertise
- MS Office applications
- Communication proficiency
- Self-motivated leadership
- Strong interpersonal relations
- Adaptability skills
- Medical device knowledge
- Cultural sensitivity awareness
- Record maintenance
- Equipment supply management
- Claims reporting expertise
- Data organization skills
- Team collaboration
- a Quick learner mindset
- goal-driven approach
- a Positive attitude
- a 10-key proficiency
- a Forklift operation skill
- a Order pulling ability
- a Change promotion mindset
- a Oral and written communication proficiency
- a Inventory control expertise
Remote Work Setup
High- speed and relaible internet connection, Dedicated home office space with quiet enviornment for focued work.
References
References available upon request.
Timeline
Contact Center Agent I
Co-op Solutions
10.2022 - 05.2023
Delivery Driver
Amazon
10.2021 - 05.2022
Group Coordinator Lead
DHL Supply Chain
08.2018 - 04.2019
Claims Rep
Catastrophe Management Solutions
11.2016 - 12.2020
Hair Braider
A Touch of Magic Hair Salon
09.2015 - Current
High School -
Southwest High School