LaKeithian Saulter
Route Manager/Driver
Chalmette,Louisiana
Summary
Dynamic Route Manager with extensive experience at New Orleans City Sightseeing, excelling in route coordination and team development. Proven track record in enhancing operational efficiency and customer satisfaction through effective schedule management and staff training. Skilled in consumer advisory services, ensuring high-quality service delivery and compliance with safety standards.
Overview
24
24
years of professional experience
Work History
Route Manager/Driver
New Orleans City Sightseeing
10.2023 - Current
- Managed daily operations for multiple sightseeing routes, ensuring timely departures and arrivals.
- Coordinated scheduling and routing to optimize efficiency and enhance customer experience.
- Supervised staff training programs, improving service quality and operational consistency.
- Conducted regular performance evaluations to identify areas for improvement among 15 team members.
Delivery Courier
FedEx
06.2023 - 09.2023
- Coordinated timely deliveries to ensure customer satisfaction and operational efficiency.
- Navigated 60-80 complex routes using GPS technology for optimized delivery schedules.
- Managed inventory of delivery supplies, ensuring availability for operations.
- Provided exceptional customer service by resolving inquiries and issues on-site.
Driver Operator
Greyhound
04.2017 - 07.2023
- Ensured timely and safe transport of passengers across various routes.
- Conducted routine vehicle inspections to maintain safety standards.
- Assisted in resolving passenger inquiries and complaints effectively.
- Adhered to all traffic regulations and company policies consistently.
Driver
U.S. Xpress Logistics
01.2015 - 03.2017
- Delivered freight efficiently while adhering to safety regulations and company policies.
- Maintained accurate logs of driving hours, vehicle inspections, and maintenance records.
- Navigated complex routes using GPS technology to optimize delivery schedules.
- Conducted pre-trip and post-trip inspections to ensure vehicle readiness and compliance.
Education
Graduate Certificate - Commercial Driving License
Coastal Trucking
New Orleans, LA01-2015
GED -
Atlanta Job Corps
Atlanta, GA04-2002
Skills
- Consumer advisory services
- Route coordination
- Schedule management
- Team development
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 15 staff members.
- Promoted to Route Manager after 4 months with the company.
Languages
English
Full Professional
Timeline
Route Manager/Driver
New Orleans City Sightseeing
10.2023 - Current
Delivery Courier
FedEx
06.2023 - 09.2023
Driver Operator
Greyhound
04.2017 - 07.2023
Driver
U.S. Xpress Logistics
01.2015 - 03.2017
Graduate Certificate - Commercial Driving License
Coastal Trucking
GED -
Atlanta Job Corps