Laken Deese

• Reconciled bank statements to ensure alignment with company transactions and reporting.
• Processed accounts payable and receivable, enhancing cash flow management.
• Maintained accurate financial records using QuickBooks for efficient bookkeeping processes.
• Assisted in preparing monthly financial statements to support management decision-making.
• Provided training to new staff on bookkeeping procedures and software usage.
• Collaborated with auditors during annual audits to ensure compliance and accuracy of records.
• Maintained and processed invoices, deposits, and money logs.
• Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
• Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
• Completed payroll for employees and maintained detailed records of procedures.
• Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
• Supported year-end closing procedures by preparing adjusting journal entries as needed.
• Established QuickBooks accounting system to reflect accurate financial records.
• Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
• Completed tax forms in compliance with legal regulations.

• Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
• Assisted customers with account inquiries, providing exceptional service and resolving issues promptly.
• Maintained cash drawer integrity through meticulous balancing and reconciliation of daily transactions.
• Promoted bank products and services, enhancing customer engagement and satisfaction levels.
• Trained new team members on operational procedures, fostering a collaborative work environment.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Counted and packaged currency and coins.

Took applications from customers shopping for health insurance & critical illness cancer policies.

Followed up weekly with customers on their decisions.