Laken Hirsch
Construction Professional
Clear Lake,MN
Summary
Logical Construction professional with proven abilities in examining requirements and plans to create proposals to ensure satisfied clients. Experienced in adhering to client feedback and revising estimate information to suit customer preferences. Motivated to provide quality products and services for clients, while creating great relationships for future business opportunities. Seeking to contribute my experience and leadership to create positive work atmosphere. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
General Contractor Assistant
4 Square Construction
2023.04 - Current
- Improved project efficiency by assisting in the coordination and scheduling of construction tasks.
- Enhanced client satisfaction with timely completion of projects through effective communication and collaboration.
- Assisted in completing high-quality construction work by providing support to skilled tradespeople during various tasks.
- Increased safety on job sites by maintaining clean and organized work areas, reducing potential hazards.
- Reading blue prints, elevations and measuring for production of custom cabinets.
- Work in the following areas of construction, but not limited to: Remodels, new construction, drywalling, windows, doors, roofing, siding, flooring, custom cabinetry, trim work, framing, counter tops, concrete and soffit fascia.
Branch Manager
Advantage Seamless Gutters
2020.07 - 2023.04
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
- Estimated jobs, made recommendations for products and services. Met with potential clients to understand their needs and suggest products to fit within their budget.
- Worked through EOS and Level 10 meetings to increase meeting efficiencies, staff function and accountability.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Resolved various issues impacting sales management and business operations.
- Installed and trained field personnel on systems.
Warehouse Worker
Speedy Delivery
2019.12 - 2020.07
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Consistently lifted materials weighing as much 100 pounds.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Fence Installer
Boundry Fence And Design
2019.03 - 2019.12
- Enhanced customer satisfaction by installing high-quality fences according to client specifications.
- Completed fence installation projects within budget and on time, ensuring efficient use of resources.
- Resolved client concerns promptly, addressing any issues with fence installations or repairs.
- Quickly adapted to changing project requirements, maintaining productivity while accommodating client requests or unforeseen circumstances.
- Used hand tools and instruments to take measurements.
- Dug holes and trenches to position fences correctly.
- Skid Steer, Plow, Front Loader and Fork Lift Experience
- Reviewed property plans to delineate site parameters.
Education
High School Diploma -
Foley Senior High School
Foley, MN05.2018
Skills
- Estimating
- Blue Print Reading
- Project Management
- Sales and Marketing
- Revenue Growth
- Managing Appointments
- Design Development
- Problem Solving
- Organizational Skills
- Critical Thinking Skills
Timeline
General Contractor Assistant
4 Square Construction
2023.04 - Current
Branch Manager
Advantage Seamless Gutters
2020.07 - 2023.04
Warehouse Worker
Speedy Delivery
2019.12 - 2020.07
Fence Installer
Boundry Fence And Design
2019.03 - 2019.12
High School Diploma -
Foley Senior High School
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