Laken Nicholas
Laurel,MS
Summary
Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Produce Manager
Roberts Company
02.2023 - Current
- Met budgets weekly, made changes as needed to meet goals
- Made schedules, counted/logged inventory into excel spreadsheets
- Coached and mentored new team members.
- Maintained produce area and kept produce storage area clean and sanitary.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Assisted customers with produce questions.
- Priced produce to achieve margin and sales goals.
- Increased sales each month by 21% compared to prior year
Head Bookkeeper
Roberts Company
08.2022 - 01.2023
- Matched purchase orders with invoices and recorded necessary information.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Handled day-to-day accounting processes to drive financial accuracy.
- Problem solved when numbers weren't adding up correctly
- Managed cashiers and assisted customers as needed
- Called to set up interviews for new hires
Stock/Cashier
Roberts Company
07.2020 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Arts - Accounting
University of Southern Mississippi
Hattiesburg, MS12.2025
Associate of Arts - Accounting And Business Administration
Jones College
Ellisville, MS12.2023
Skills
- Purchasing and Planning
- Profit and Loss Accountability
- Strategic Decision-Making
- Department Supervision
- Basic Bookkeeping Knowledge
- Microsoft Office
- Microsoft Excel
Timeline
Produce Manager
Roberts Company
02.2023 - Current
Head Bookkeeper
Roberts Company
08.2022 - 01.2023
Stock/Cashier
Roberts Company
07.2020 - 07.2022
Bachelor of Arts - Accounting
University of Southern Mississippi
Associate of Arts - Accounting And Business Administration
Jones College
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