Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Laken Womack

Cartersville,GA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender

Sixes Tavern
Cartersville, GA
03.2023 - Current
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Provided drink suggestions to customers based on their preferences.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Resolved customer complaints in a professional manner.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Greeted customers and provided excellent customer service.

Bartender

Cartersville Country Club
Cartersville, Gerogia
04.2022 - 03.2023
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Greeted customers and provided excellent customer service.
  • Assisted in setting up the bar for service shift.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Attended regular training sessions to stay updated on new products or trends.
  • Performed opening and closing duties including restocking supplies.
  • Developed good working relationships with fellow employees through effective communication.

Customer Service Representative

Veil Resorts
Breckenridge, CO
08.2019 - 03.2020
  • Developed positive relationships with customers through friendly interactions.
  • Maintained a high level of professionalism when dealing with difficult customers.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.
  • Resolved customer complaints promptly and efficiently.
  • Answered customer inquiries via phone, email, and chat.

Education

Some College (No Degree) - Bachelor in Science

Georgia Highlands College
Rome, GA

Skills

  • Customer service
  • Communication skills
  • Time management
  • Team collaboration
  • First Aid/CPR Certified
  • Proficient computer skills
  • Critical thinking
  • Personable and friendly
  • Networking

Accomplishments

  • Dean's List

Certification

  • CPR Certified

Timeline

Bartender

Sixes Tavern
03.2023 - Current

Bartender

Cartersville Country Club
04.2022 - 03.2023

Customer Service Representative

Veil Resorts
08.2019 - 03.2020

Some College (No Degree) - Bachelor in Science

Georgia Highlands College