Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Sixes Tavern
Cartersville, GA
03.2023 - Current
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Provided drink suggestions to customers based on their preferences.
Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Adhered to state regulations regarding serving alcohol responsibly.
Resolved customer complaints in a professional manner.
Participated in weekly team meetings to discuss goals and objectives set by management.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Greeted customers and provided excellent customer service.
Bartender
Cartersville Country Club
Cartersville, Gerogia
04.2022 - 03.2023
Maintained inventory of liquor, beer, wine, and other beverage items.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Greeted customers and provided excellent customer service.
Assisted in setting up the bar for service shift.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Attended regular training sessions to stay updated on new products or trends.
Performed opening and closing duties including restocking supplies.
Developed good working relationships with fellow employees through effective communication.
Customer Service Representative
Veil Resorts
Breckenridge, CO
08.2019 - 03.2020
Developed positive relationships with customers through friendly interactions.
Maintained a high level of professionalism when dealing with difficult customers.
Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Tracked orders from start to finish to ensure timely delivery of goods or services.
Resolved customer complaints promptly and efficiently.
Answered customer inquiries via phone, email, and chat.