La'Kenda Robinson-Jones
Mobile,AL
Summary
I am a hard working, responsible, person who continuously aims high to reach her goals. I feel there is so limit to success, therefore I will never stop going above and beyond!
Overview
8
8
years of professional experience
Work History
Caregiver
Debra Mosley
07.2022 - 07.2023
- Assisted client with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patient in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationship with client to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client's nutritional needs.
- Engaged patient in meaningful conversations, socialization, and activities while providing personal care assistance.
- Provided safe mobility support to help patient move around personal and public spaces.
CDL Class A Driver
Evergreen Transport LLC
03.2021 - 06.2022
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Dropped and hooked trailers and changed configuration of equipment.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maintained daily, legible DOT log book and submitted corresponding documents.
CDL Class A Driver
Zell Enterprise LLC
11.2019 - 02.2021
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Maximized load safety by balancing, securing, and weighing products.
- Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
Server
O'Charley's Restaurant & Bar
01.2018 - 09.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Customer Service Representative
Alorica
02.2015 - 12.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Certificate in Truck Driving/CDL - Truck Driving
Bishop State Community College
Mobile, AL10.2019
High School Diploma -
Williamson High School
Mobile05.2015
Skills
- Clinical Quality Program Standards
- Laptop and Tablet Operation
- Respectful and Compassionate
- Personal Care Assistance
- Patient Care
- Medical Reminders
Timeline
Caregiver
Debra Mosley
07.2022 - 07.2023
CDL Class A Driver
Evergreen Transport LLC
03.2021 - 06.2022
CDL Class A Driver
Zell Enterprise LLC
11.2019 - 02.2021
Server
O'Charley's Restaurant & Bar
01.2018 - 09.2019
Customer Service Representative
Alorica
02.2015 - 12.2017
Certificate in Truck Driving/CDL - Truck Driving
Bishop State Community College
High School Diploma -
Williamson High School
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