Lakendra Farmer
Clayton,NC
Summary
Compassionate and driven nursing student with practical knowledge gained through rigorous clinical practice and academic studies. Demonstrated ability in patient care, health assessment, and medication administration. Strong interpersonal skills showcased through providing empathetic support to patients and collaborating effectively with multidisciplinary teams. Proven dedication to promoting patient safety and delivering high-quality healthcare.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
FastMed
Zebulon, NC
09.2021 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Prepared treatment rooms for patient examinations.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Changed dressings on wounds to prevent infection and check for healing.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
Team Leader
Zaxby's Chicken Fingers & Buffalo Wings
Nashville, NC
03.2019 - 09.2021
- Sufficient in multitasking in all areas of the business.
- Great in managing my stress and my team's stress level in all situations.
- Creating a positive culture in the workplace.
- Managing inventory, handling cash deposits, and bookkeeping.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Reviewed completed work to verify consistency, quality, and conformance.
Cashier
Chick-fil-A
Rocky Mount, NC
10.2016 - 02.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked closely with front-end staff to assist customers.
- Used suggestive selling techniques to promote add-on sales.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Education
Nursing
Nash Community College
Rocky Mount, NC05-2025
Medical Assisting
Nash Community College
Rocky Mount, NC08-2020
High School Diploma -
Northern Nash High School
Rocky Mount, NC06-2017
Skills
- Clinical applications
- HIPAA Compliance
- Certified in Basic Life Support (BLS)
- CPR
- Medical Terminology
- Inventory and supply management
- Patient documentation
- Patient Assessments
- Specimens collection and processing
- Vital Sign Monitoring
- Phlebotomy
- Patient Flow Management
- Patient-focused care
- Customer Service
- EKG set up and monitoring
Certification
- Medical Assisting
- American Heart Association BLS
Timeline
Certified Medical Assistant
FastMed
09.2021 - Current
Team Leader
Zaxby's Chicken Fingers & Buffalo Wings
03.2019 - 09.2021
Cashier
Chick-fil-A
10.2016 - 02.2018
Nursing
Nash Community College
Medical Assisting
Nash Community College
High School Diploma -
Northern Nash High School
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